Tom
A fairly well-done job, but nothing spectacular and slow on communications
I purchased the “Professional Logo” package just recently. The entire process took around three weeks and while I am marginally satisfied with the end result, the slow communications and lack of unique/creative design did put a damper on providing 5-stars. For the “Professional Logo” package, they advertise 24-48 hour turn-around time… this is more realistically 3-5 business days and even receiving a simply yes or no response took 2 days on average. The designs were good in quality, but you can tell that some of the proposals were just shot out of a clip-art cannon. After the first round of designs, they started to focus on our unique requests, but even getting Logo Scientist to make simple changes seemed like a chore. (Example: I requested 2 changes to be made. They made one and did not fulfil the other until I requested it again… this happened multiple times and finally when the project was complete, they sent over all of the image formats but did not send any of the templates or any other deliverables… once again, I had to request for these documents and then wait another 2 business days). Don’t get me wrong… for the price that I paid, it was a good value but you have to be patient and don’t expect a Fortune 500 logo. If you are a small business and looking for a modestly professional look on a budget, this will work for your needs. If you are looking to rebrand your company or anticipate high-profile clients, I would advise evaluating all available options. Communication: 2 out of 5 Quality of Designs: 4 out of 5 Uniqueness/Creativity of Designs: 3 out of 5 Timeliness/Schedule: 3 out of 5