John A.
Mid Software with Bogus Subscription policy
Ok sure the software works but it’s not as convenient as they would like to protray. It easily gets overloaded with information and can’t keep up with the conversation in the interview. Then there’s the new featuring of screenshotting what you want it to look at. It doesn’t show what was screenshotted just that the software screenshotted. Not helpful. Now the real problem is they bogusly charge you if you buy the “cheaper” option (where you get the “most value” out of your money.) I was charged for another 3 months for the software that I don’t plan to use. I explained this to their customer service and they pretty much told me there was nothing they could do about it. I told them there is. Get me in contact with a manager.
Response from Lockedin AIJan 15, 2026
Hello John, Thank you for your feedback. We appreciate you sharing your experience and have noted your comments regarding performance and the screenshot feature. Regarding billing, we’re sorry for the frustration caused and would like to review your case further. Please contact our support team with your account details so we can escalate this internally and assist you appropriately. Please contact us at: [email protected] The LockedIn AI Team