The UPS StoreReviews of locations.theupsstore.com

I'm sure I won't get her name right, but Siquelle went above and beyond to help me with an Amazon return! It was busy, but she too the extra time and as a sales person myself, i appreciate the extra time!!

This place is a DISGRACE!!!! First, UPS penalizes me for mistakes that THEY made in a shipment from China that kept going back to China! Now, I tried to pick up a package that was delivered yesterday at this location, now run by illiterates who can't read the English language!!!! THEY LOST MY PACKAGE AND DON'T KNOW WHERE IT IS!!!!! A TINY PLACE LIKE THAT, AND THEY CAN'T FIND MY PACKAGE!!! Not only that, this place EXTORTS 10 DOLLARS A PACKAGE from the customers trying to pick up their packages, me included! THIS PLACE IS NOW A DUMP!!!!! Avoid UPS at ****ALL COSTS****!!!!!!! Now I’m out money because the package is lost in their building!!!!! It makes me sick!!!!! This is what happens when they hire the uneducated and illiterate!!!!!!!!! And yet they blame the customers for UPS'S MISTAKES!!!!!!!!! There needs to be a class-action lawsuit against UPS!!!!!!

I have been waiting on these people to send me an email about my refund for a month now and I have not received anything. I paid these people $169 to ship a package next day delivery, and they never shipped the package until two days later, and when I went to the store to speak with the manager, he was not there, he never gave me a call back, until this day the manager has still not given me a call back very unprofessional. I spoke with someone else in the store. She has been constantly running him down about him doing the claim to give me my refund back and he told her he did it but I still have not received an email from them so what does that tell you, he never did it . I am sick of these people taking advantages of me still in my money at the holiday time. I definitely don’t think I will be using the UPS store no time soon they are not guaranteed. If you wanna guarantee, go to FedEx. FedEx is the only credible company and they stand behind it.

THE UPS STORE #861 I went to this location to make copies. The young lady was very rude and unprofessional. She talked to me in a very condescending manner, had poor customer service skills. Was rushing me to make the copies and when I tried to explain to her that I needed a different number for various pages. She started telling me how rude I was so I said I just need you to slow down so I can tell you which ones I need more than one copy. She kept saying smart comments. I reminded her that I was the customer which meant nothing to her so I said never mind give me my papers back and I will go somewhere else. I asked to speak to the manager who heard everything and he seemed uninterested when I asked how to write a review. He claimed there should be some business cards available but there were none and he did not offer to find one. Very disappointed with the very poor customer service and I will Not use this store again! Worth driving out of the way to avoid store #861 on Elmwood!

Always a pleasure visiting the UPS Store in Dyersburg. The staff is always friendly and helpful. 5 stars plus. Excellent in every way. Randy Burns

My experience with ups store # 2122 las Vegas is great,when I drop of my package from my job the workers that work there are very nice. I was at the store yesterday and Remi was very helpful with customers and does her job very well.

The UPS STORE 5231 NE Antioch Rd Kansas City, Mo Took packages (open) in to store. Few weeks later received an email from Amazon stating I didn’t send the item back. That I used the right box but sent a totally different item. Contacted UPS store and they said it’s nothing they can do it’s been a month. So I then called headquarters before I could finish saying what happened she said well we can’t pull the cameras anymore they only last two weeks so there’s nothing to do and a supervisor won’t call you back. Really how professional

Live Oak store, horrible scam. Spent 15 minutes on the phone with Amazon business to confirm I was to package and seal my return AS WAS stated in my written return instructions. Store claimed I did this in incorrectly and wanted me to purchase their shipping box/bag. Normally this wouldn’t be a big deal but this was just another DISHONEST BUSINESS OWNER/MANAGER trying to make a quick buck. He was reported to Amazon for deceptive business practices.