Lobsters OnlineReviews of lobsters-online.com

The pricing was misleading, as a steep shipping fee was added in at the very end. I will not order from this company again.

My lobsters weren't very lively when I got them. Not sure how long they were in their box for but when I received them they were alive but barely. They were slimy too not sure what that was about. But they did taste fine.

I was impressed with Jen when I called to inquire about our order. She made me feel like I was talking with a next door neighbor. We spent several years vacationing in Pocasset and always enjoyed dining at the Lobster Trap. Now given that experience we were expecting the same level of quality with our order. Unfortunately that was not the case. The clam chowder was not thick or rich but instead tasted like it was canned. The Quahog was bland and gummy even after cooking until 165 degrees. Oh well we still miss the Lobster Trap and hope to return to dine in person one day

Ordered lobsters for a Father’s Day celebration. On the morning of my scheduled delivery, Friday, I got an email from UPS that my delivery had been rescheduled. This was followed by an email from Lobsters Online apologizing that they had experienced shipping problems. Since Saturday delivery was unavailable for my address, I was forced to scramble to find lobsters on very short notice for my husband and guests. Everyone I spoke to from the company was polite and very apologetic but sadly, they did not deliver when I counted on them. I used a gift certificate from my son and his wife. Jennifer Martin was outstanding in customer service and refunded the gift certificate since I had to pay out of pocket for the lobsters I purchased locally. While disappointed that my order was not delivered, these things happen. The shipper, UPS, could have been at fault. I give highest credit to the team at Lobsters Online for their courteous and sympathetic attitude and would give them another chance.

I bought lobsters several times from Lobsters Online. The last time I ordered 2- 5 lb. Lobsters. Both lobsters were under that weight. One was 4.5 lbs and the other was 4.67 lbs. one of the times before this….I ordered 3 lobsters. 2 were at or above the correct pounds….but the other again was nearly 1/2 lb. Under weight. I can understand some water loss….but not this much…and they are supposed to be at or above the desired weight. Fool me once…shame on me….try it again and again….shame on you.

I ordered5 and received only 4 What is it?

The lobsters arrived on time and alive but not as tasty as the Maine lobster I'm used to. Didn't seem as sweet. I went back to look at their website and felt I was tricked! They are advetised as Maine lobster but you have to dig VERY deep into their info to discover that they use the term "maine lobster" even though they get theirs from Canada too??? what??? that fact should be clearly disclosed. That's probably why these were cheaper priced than other sites. They were just okay and if I knew they'd be from Canada I could have got them cheaper from a local supermarket tank. Won't be ordering again because I feel deceived by this company.

You should use fedx they do am delivery lobsters were great.