LoanFlight LendingReviews of loanflight.com

Response from LoanFlight LendingJun 10, 2021

If taxes are due within 60 days of closing, taxes must be paid prior to or at closing regardless if the borrower is escrowing their taxes. This borrower’s taxes were due on 6/7/2021. The loan closed on 4/21/2021. That is only 47 days. Taxes needed to be paid or we could not close the loan. This was explained to the borrower and they did not agree that they should have to pay their taxes prior to closing.

Response from LoanFlight LendingJun 9, 2021

We will address all of the concerns you had posted in other reviews here as well as the appraisal comment. LoanFlight does not collect money for appraisals, the appraisal management company does. If an appraisal was completed, there is a cost that needs to be paid by the borrower - regardless if the loan is approved (again, per Fannie Mae guidelines) or not. During the process, the loan scenario continued to change based on documentation that we received from the borrower. Every time the loan scenario changes, pricing is rechecked and any bona fide loan level adjustments (as dictated by Fannie Mae - not LoanFlight) are issued in a compliant way, through a "Change of Circumstance." Unfortunately after gathering all of the required documentation and information we were unable to approve this loan due to Fannie Mae requirements. Your loan officer explained this to you, along with the reasons why you could not qualify (per Fannie Mae requirements) for a 15 year loan (and the rate that went along with it). It's understandable that receiving this information is frustrating, however, we are required to follow Fannie Mae guidelines when underwriting loans. Agreed we ran into delays, including a several weeks delay from your accountant to provide necessary documentation. This is frustrating to us as well since we generally have extremely quick turnaround times. You continued to request lower rates when your rate was already locked. The entire point of a rate lock is to lock your rate in for a given period of time to protect you against your rate increasing. Not to protect you from a rate increase while you also demand a decrease every time the rates lower.

Response from LoanFlight LendingJun 9, 2021

Thanks Jess, we're glad you found our great low rates and no lender fees for your mortgage refinance!

Response from LoanFlight LendingJun 22, 2021

Thank you for your 5-star rating! At LoanFlight Lending, we strive to exceed your expectations so we will be your lender of choice for all your mortgage financing needs!

Response from LoanFlight LendingJun 22, 2021

We appreciate your business! Thank you for being a LoanFlight Lending customer!

Response from LoanFlight LendingJun 22, 2021

Thanks so much for choosing LoanFlight Lending! We appreciate and value your business.

Response from LoanFlight LendingJun 22, 2021

We'll pass along the kudos to Donnie, thanks for refinancing your mortgage with LoanFlight!