C. T.
Not a service provider I will use again
Scheduling the move was very seamless and easy but everything after that was a problem. The two movers they sent to do the job were kind and friendly but they came to the job 20 mins late. They didn’t really seem like they knew how to move items. They had trouble following instructions, but I do feel that they did the best they could. Loaderz was a headache as well because they double booked my move, the first movers showed up 20 mins late but the second set of movers who up over and hour and fifteen minutes later, and they were not even needed. After the movers were dint with the job, there were issues with the pricing, how many movers I was being charged for, the total over all cost and lastly I had issues trying to pay via Zelle and the Loaderz link. Since I was having issues with paying, the CSR kept calling me saying that the movers are calling them wondering where their money is. Overall the move was decent but I will never use Loaderz again.
Response from LoaderzOct 1, 2026
Thank you for sharing your experience. We’re sorry this move did not meet the standard we aim to provide. The quality of a move can depend heavily on the individual crew assigned, and unfortunately it sounds like this particular team was not the right fit for your job. We also apologize for the confusion caused by the duplicate crew assignment and the issues with billing and payment. We’re continuously working to improve our crew selection, coordination, and communication so situations like this don’t happen again. We’re glad to hear that the movers were kind and did their best, but we understand why the overall experience was frustrating. We genuinely wish things had gone differently and appreciate your feedback. — Loaderz Management