John J.
Thumbs up.
Good communication and superb packing of the sauna for shipping, really impressed us. Very happy with all aspects of the purchase.

Hylivesaunas was born out of a passion for improving health and wellbeing. We have been committed to the production, research and development, sales and service of home therapy sauna rooms and related products. We're vision is to empower everyone with access to the tools and technology they need to achieve optimal health and well-being. With a commitment to quality, innovation and wellness, livesaunas is not just a brand, but a beacon of hope for those seeking to improve their lives through the power of technology.
Livesaunas (livesaunas.com) has 14 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Wellness & Spa · San Diego, California
Excellent
Wellness & Spa · Los Angeles, California
Excellent

Wellness & Spa · Los Angeles, California
Excellent

Wellness & Spa · San Francisco, California
Excellent
14 approved reviews, newest moderated first
John J.
Good communication and superb packing of the sauna for shipping, really impressed us. Very happy with all aspects of the purchase.
Karen C.
We had difficulties. The company was very helpful and courteous, and we eventually got things right. I only gave 3 stars since it was 5 months of working with them to get the sauna working. The communication was excellent and would give that 5 stars.
Response from LivesaunasFeb 5, 2026
Hello, could you please provide your order number or contact us directly? Based on the name you provided, we couldn’t find any matching order in our system, so we need this information to verify your details.
Joshua P.
I ordered a sauna from *livesaunas* in late November 2024, with the expectation that it would ship within 30-35 days. However, after several months of delays, I was informed in late January 2025 that there had been a problem during production, preventing the sauna from being installed. I was told they would need to make a replacement sauna with no estimate as to when they could do this. The communication throughout the process was very poor. Despite reaching out multiple times, I received vague and inconsistent updates. At one point, I was told the sauna would ship by mid-January, but that never happened. I had ran electric and made arrangements for installation, so the delays were particularly frustrating. When I expressed my frustration, the company offered either a full refund or a $300 compensation if I continued to wait. Neither option addressed the inconvenience I had already experienced. At this point I’m not even sure this company is legitimate. While I understand that delays can happen, the lack of clear communication and the insufficient compensation made this a very disappointing experience. Based on this, I cannot recommend *livesaunas*
Robert M.
I recently purchased a 4-person hybrid outdoor sauna, and it’s fantastic. The combination of traditional and infrared heating offers great flexibility, and the spacious design easily fits three people, perfect for relaxing with family or friends. It’s well-built, heats up quickly, and looks great in our outdoor space. The controls are easy to use, and it’s become a favorite spot for unwinding and boosting our wellness routine. Highly recommended!
Response from LivesaunasAug 26, 2024
Thank you for your recommendation! Our outdoor sauna not only has a combination of traditional and infrared heating, but also has WIFI control, which is very easy to use, you can preheat the sauna in advance anywhere, any place. Our 3 years long warranty makes you more relieved to use it, if you have any problems when using the sauna, we will help you solve the problem in 24H.
Jordan G.
My cold plunge came in and is perfect. The craftsmanship of the wood is superior in every way to the sauna I had bought from a very expensive company. This is well made, works perfectly and the only regret is not buying their sauna. If you are timid on the purchase I assure you, you will get more than what you expect w this company. Many thanks to LiveSaunas for your work.
Response from LivesaunasAug 5, 2024
Thank you for sharing your experience! We are always committed to providing high-quality products and your feedback is very important to us. If you have any additional questions or need assistance, please feel free to contact us. Thank you again for your support of LiveSaunas!
Sürgen D.
Es wird nichß wie im Fitnessstudio, aber ich brauche es auch nicht so heiß, wie manche es mögen.