Duncan W.
POOR CUST SERVICE
Never had a problem till this week.. Ordered community shield programme. Tracked the order to a locker but on opening it completely diff item. Seems the courier put the wrong item in. Can't contact hermes no email and not paying £6 a min phone call. Contacted lfc. At first told nothing they can do sent 2nd email was told will get on to courier get back to me. Then told wil get replacement sent. Then few hrs later told no stock refund issued for £5 not the £9.50 it cost. The 4.50 is the delivery cost but not my fault the thing got lost
