Casey P.
LIve365 responded enthusiastically to help us on a weekend.
Our credibility as a broadcaster requires 24/7/365 uninterrupted operation. When things go wrong resolving problems is an urgent priority. It was a Saturday when we began getting listener reports of drop outs and loss of signal domestically and internationally. Once I confirmed that the problem was not at our end, I contacted Live365 technical support via their web site to report the problem. It was late Saturday evening and I feared that I might not hear back until Monday but that was not the case. I was very pleased to get a response email from a helpful support technician with proceedures and web tools for tracing and indentifying the source of the stream issues. In our case, the stream issues cleared up completely as suddenly as they had arrived, before we could institute the tracing routines to locate them. At this point, we are better prepared to trace problems if they should reoccur, and it is good to know that Live365 is ready to assist us even on the weekend.
Response from Live365Oct 15, 2026
Thank you so much for the 5-Star Review and the great shout-out! We're proud to support you and assist in anyway we can! Thank you for being a part of our Live365 Community of Broadcasters, have a wonderful day and happy broadcasting.



