Amanda
I was actually really disappointed in…
I was actually really disappointed in the customer serviced I just received. I lost a few screws for the splish splash pump sink and asked to see if they sold them separately. I live in Ontario and we are still in lock down and can't walk into stores and I have no clue what size these screws are to order online. The customer rep messaged me back saying that they would send out a new product (which I was extremely excited about) but then said I need to deface the product (even though it is perfectly fine) and then send them a picture of it defaced and throw it in the garbage. To me this is extremely wasteful! I said no thank you and that I am not comfortable defacing and throwing out a perfectly good toy that my kids use often! It was very strange way to do business.

