Little TikesReviews of littletikes.com

Geen aftersales reactie van Little tikes piraten via bol.com Wel verkopen maar voor klachtenafhandeling niet thuis geven. Het mag duidelijk zijn dat ik van deze leverancier niets meer koop en ik kan het derhalve anderen ook niet aanbevelen.

Made contact after purchasing an item from Argos, I made this clear in the first email, listed the item in question and all of the issues … I got an email back asking for lots more details and loads of information I had already sent! Re set everything they asked for to be told they can’t help as it’s an Argos exclusive? If they properly read my initial email they could have told me this in the first place instead of wasting my time! It’s also a number of manufacture issues, it might be exclusive to Argos but they don’t make it! Unhelpful and completely wasted my time, instead of not reading emails and sending poor generic emails back they should invest in some better customer service. Little Tikes has always been a much loved and trusted brand, so why not invest in providing a good and helpful customer service??

I bought my grandson a push pop truck only after three day it stopped popping contacted little tykes was told to send them a picture of the item and they would get back to me. Never heard from them, poor customer service. I took the toy apart and found a small piece on the axle had broken off poor design. Glued it back in place it work again. The toys that I purchased for my kids many years ago lasted alot longer than the toys they are selling today.

I bought a $500 2 in 1 bounce house/ water slide for my 2 toddlers. We bought in May, by August it had a spot that looked as if the threads were thin and it pulled apart in a spot you wouldnt play on. Cobtacted custoner service, was told they would replace it and was given instructions to send a photo of the receipt, the trouble spot, and a picture of the SN located inside the blower sleeve. I sent it all to them. And then they were like ok, we will send a new one once you cut the little tykes logo from the bounce house and mail it to us. WTH??? Its defective! It couldnt be used! I tried Gorilla water proof tape to seal the tear but it only held for a short while. It was a hazard! My 2 & 4 yr old couldnt play on it, so I rolled it up and hauled it to a dumpster. I have a blower motor and the storage bag that came with it. So....they WILL NOT replace it now!!!! DO NOT BUY LITTLE TYKES PRODUCTS! THEY DO NOT STAND BEHIND THEIR PRODUCTS UNLESS ITS SOMETHING CHEAPER TO REPLACE! So, Im out $500 for a piece of crap that lasted approximately 3 months!

I purchased the Little Tikes First Self-Checkout Stand on 12 November. By the end of November, I had not received the product, so I emailed the company. I received a response to let me know that they were working on a 5-10 working day timeline but that I would received a text message from the shipping company to let me know when my order would be delivered. I continued to wait. By 5 December, I emailed again to inquire about my item's location. I received a response back to let me know that delivery was attempted on 22/11 (the same day I was emailed by the customer service team to say that I would be informed when my item was shipped - clearly didn't even look at my account to see where my order was, or they could have advised) but they would try to arrange a re-delivery with the shipping company. By this point, delivery had been attempted 17 days prior. That is 17 days of ZERO communication or attempt to re-deliver. I had never received the promised text message and no card was put through my door to let me know that delivery had been attempted. I emailed back to change the delivery address for the item to be delivered to my work so that I was sure I would not miss the delivery again. I received a response saying that they contacted the shipping company and were advised that they could not change the delivery address at this time. I continued to wait AGAIN. No response to let me know when I would receive my order. On 13 December - over a month after I placed my order, I called customer service. The woman I spoke with was clueless. She cut off the phone call at one point, put me on hold for several minutes without telling me and then finally came back to me to tell me that my item had been returned to them. 1.) I never had an email cancelling my order. 2.) I never received a refund 3.) I had been told days prior that the shipping company couldn't change my address - if they had been in touch with the shipping company, surely they would have known that my item had been returned to sender? So I was blatantly lied to. So after waiting over a month for this product - emailing customer service several times, calling customer service to chase my package - after all of that, I have been told that the product is now out of stock! So I can't get the item that I ordered over a month ago. THEN! to top it off - I received an email stating that, "when they receive my return, I'll be reimbursed." Pardon me? Little Tikes told me that the product had been returned, so why do I have to wait to receive my refund? The customer service was so poor from start to finish. The little communication I did have with this company was terrible. I asked to escalate my case to management, and was ignored. I could not be more disappointed in the service that I received.

I ordered a Little Tikes Taxi for my grandson’s birthday. it clearly stated it was in stock. Usually, with the majority of companies , you find out within a couple of days when the order is coming or if there is a delay. One week on , no updates. I’ve tried to find out by email and phoning twice this afternoon. I only to be told on both occasions that the right person will call me back. No call received. As a last chance, I phoned a different customer service number who said I was to email for a refund. I have done this but had no acknowledgement! I’m really disappointed and do hope I get a refund very quickly.

I won't be buying a Little Tikes product again, clearly they don't care about product safety and instead of addressing genuine concerns they simply dismissed them. The email from the unnamed customer service advisor clearly showed lack of product knowledge and factually incorrect, what was clear was they didn't even look into my concern. Profit before your child's safety @ Little Tikes!

I recently purchased a water table for my goddaughter and realized that my package was mispacked which resulted in not being able to complete setup. I emailed support and had a response right away and a new part was sent to me. Thanks for the speed, efficiency, and professionalism. My goddaughter LOVES the water table :)