Stephanie
Hard to cancel
I'm two boxes in and so far my kid doesn't like any of the books. You can only provide feedback on the book and there isn't anywhere else you can provide general feedback on what types of books your child likes (other than the swiping). so i think it would just take a long time for the selections to be curated for your child (if at all...). and then when you want to cancel, you have to chat with someone and they take a long time to respond, then they try to convince you to stay. they definitely dont make it easy for you to cancel which is really really annoying. if you have a good product, you shouldn't have to trap people into keeping their subscription.




