LiteratiReviews of literati.com

It was very difficult to cancel my subscription. I subscribed and didnt get any book box shipments when they were supposed to ship. I got an email from the company stating they would be shipped the following week. They had still not been boxed or shipped the following friday so I tried to unsubscribe through their website. When you click unsubscribe it opens a chat with an AI agent that took a very long time to get each reply from. Then it sent me to a live agent chat and they would not unsubscribe me. They asked me multiple questions about why and what could they do and the whole process took about a half hour. Way too long to simply unsubscribe from a service.

We have not received our book yet and I'm not impressed. First the gift card for the children and the book fair is just down right confusing. My daughter did not get use her gift card. There was no log in, no way for me to send it to her teacher etc. so, she never used it. I just got online to order a book to use up that card that my daughter didn't get to use. the free shipping to school option that scholastics had is not something offered. That's horrible! After fighting with the website, it lags sooo bad, I added a book and the book club. Pressed pay, and boom! The club is not available and I just sent through for one book! ONE book! Had I of known that the club was not available, I would have used that card up with another book so that I didn't have to pay shipping twice. I want scholastic back!!!

Horrible. Would not recommend to my enemies much less my friends. They are the worst-poor books and even worse customer “support” (ha ha)

Books came in damaged. They lie about the pricing it is 12 dollars plus the cost of the books witch is twice the price of Amazon. Then you can't go in and cancel because the website does not work. If you want a supervisor you get told there is not one. Terrible company do business elsewhere. DO NOT WAST YOUR MONEY OR TIME ON THIS COMPANY.

My 11 yr old is a voracious reader, and I was hoping the monthly subscription would expand her horizons beyond the classics I give her and what our small town school and library have. The 5 "curated" books did do that, and at first we were excited. BUT ultimately it has been such a big disappointment to her that I know we will not continue once the year is up. It is set up as though it is responsive to the child's feedback through 2 mechanisms: rating the books you have received so far and a "book shuffle." After we did this a couple times, I reached out to Literati by email because her preferences seemed to not be taken into account. This was especially disappointing for her because she was excited about several of the books on her book shuffle that she rated highly. Several boxes later, she has received zero with any similarity to those. The themes continue to be dark and often violent, which she absolutely does not like. The person who responded to my email was completely unhelpful and indicated that there was no way to get any additional messages to whoever is doing the "curating." To sum up: The subscription so much potential, but unfortunately it has only built up my child's expectations and solicited her involvement only to ignore her feedback and be ultimately quite disappointing. She used to be so excited to open her box, and now we just sort of hope for 1 or 2 books that will be ok. We have a few boxes left so I will update if it changes, but I really cannot recommend it at this time.

I was very disturbed when I attended a Literati book fair at my child's elementary school this past year. The book selections seemed pretty inappropriate and a common theme seems to be death. I picked up a suspicious title and skimmed through it. I was horrified what I found. The book was called "Loki: A bad god's guide to being good". Inside there were depictions of the devil, this creature being chained up, and one page had a note that read "I'll give you a pass for planning to kill your family because you took it back quickly" On the same page it reads "I wonder if I can plot Valerie's death safely? I thought." I contacted Literati and they were unconcerned but said they would pass my message on to management. I contacted our school principal who removed the book immediately. Be careful what you're letting your kids read.

Once they get your credit card info, they make it almost impossible to cancel the account. No customer service, no communication, they just keep charging your card and send you junk. Horrible company.

As someone on here said id leave 0 stars if i could. I bought the books i wanted to keep and returned the rest,they are saying i returned them too late and charged me $60 dollars when i only bought 2 of the 5 books. The 2 books was $14,and the other 3 was apparently $60 when it should be $60 for all 5 so they overcharged me on top of it. I got this subscription thinking it was a good way to discover new books when i couldnt get to the library after just moving and they just scammed me out of $60+ i emailed customer service several times to resolve this or at least have the books sent back to me and they refuse to do ANYTHING.