liquorstars.comReviews of liquorstars.com

WORST COMPANY I HAVE EVER DEALT WITH. I placed an order for $1,300 worth of whiskey a full month before Christmas as a gift. They only shipped the cheapest half of the order and never sent the $900 bottle or the additional $120 bottle. Christmas passed and the order was still incomplete. When I contacted them, they were dismissive, rude, and completely unwilling to address the issue. Not once did they apologize for ruining a Christmas gift or take accountability for selling products they clearly did not have in stock. This company is unreliable, unprofessional, and misleading. Their customer service is entitled, and they refuse to correct their mistakes or admit wrongdoing. At this point I have no choice but to file a chargeback with my bank to recover the money they failed to deliver on. I would NEVER purchase from them again or recommend them to anyone. An absolute waste of time and money.

I should have read the reviews. Trying to get sn order for Christmas so ordered the first week of December. Now, I cant get any communication on when I may receive it. They dont respond at all.

Scam. They take your order and never ship anything. No communication, no emails, no nothing. You cannot contact them, phone never gets picked up, no email response. This site should be shutdown!

Terrible experience!! 17 days and still they didn’t ship my order. Lie after lie! This website is a total scam! Stay away and don’t fall for the cheaper prices! I warned you!

I placed an order July 1 of 2024 for over $300. I have called dozens of times and I ALWAYS get the same message. I have sent dozens of emails and only received one response, in August of 2024 saying that my order will be sent when the product is available. At this point I just want my money back.

Absolutely the worst company I have ever seen. Ordered from them in July 2025. Still waiting on most of the orders. Had to dispute credit card on second order. Promised shipping and even sent photo of UPS label which was obviously not used. Not only were they of no help when I contacted them, but their representative told me to never contact him again. These guys are NOT legitimate and will scam you. Honestly don't think they have most of what they are selling. Beware, they will take your money. Sorry that 0 stars is not an option.

If I could give zeeo stars I would Received damaged bottle from shipping Absolutely Nobody wants to help and or will get in contact with me Do not order from this place

Ordered a bottle of Pappy 20 and Pappy cigars on a Friday and paid extra for next day air delivery expecting delivery on the following Tuesday. I had an evening flight on Tuesday for a 50th reunion in Colorado. Tried multiple times to contact them to confirm delivery and then gave them a Colorado delivery address requesting delivery by Friday of reunion week. Cigars arrived at Florida address on Fri/Pappy arrived to Colorado address on Monday after reunion was over. Extremely poor communication. WILL NEVER PURCHASE FROM LIQUORSTARS AGAIN.