IV S.
Horrible
Horrible, do not buy from them. Ordered a bottle of expensive bourbon and it’s gonna take almost 19 days to arrive. They didn’t even ship it for over a week. Waste of money
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liquorstars.com (liquorstars.com) has 147 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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IV S.
Horrible, do not buy from them. Ordered a bottle of expensive bourbon and it’s gonna take almost 19 days to arrive. They didn’t even ship it for over a week. Waste of money
AJ T.
They don’t respond to the info email. They ripped me off! I bought 3 bottles of Eagle Rare and 3 Blanton’s. They shipped me 3 Eagle Rare and 3 Buffalo Trace. Zero response despite multiple attempts to contact. Scam!
Barb
I placed an order 10/26/2024. It is 12/28/2024 and I have yet to receive it. I have messaged them and emailed them and I get nothing in return. I requested a full refund so I will see if I get any response from them on that. Guess the attorney general will be hearing from me on this company as will my credit card company.
Michael M.
Zero stars!! Run don’t walk to a different online liquor store!! They never send your order after they tell you they are shipping it. It’s been several weeks with nothing….Total scam!! Avoid this place as you will thank yourself later!
Lorie H.
This company is terrible. Their customer service is ridiculous as well. They don’t ship out in a timely manner when you try to contact them there’s no way to reach them by telephone because their customer service number is down and they lie and tell you that they’re going to ship something and they don’t. I would never recommend ordering from this company ever again. I know I certainly will not.
D B R.
I should have listened to all the negative reviews about this company. It's a total scam, and undoubtedly an interstate criminal organization. I ordered a case of various bourbons, after numerous emails and unanswered calls to them a shipment finally arrived after many weeks with zero response. To no surprise 4 bottles of Buffalo Trace was missing. I then again started emailing providing all information. Finally after two weeks I received an email just stating it shipped the day before. No shipping number nor FedEx number provided. I again emailed them numerous times stating if it had been shipped to provide the new shipment number and why FedEx had yet to advise a shipment number from them and expected arrival date. Again I get no response. I'm notifying not only by credit card company of the fraud, but also the California ABC, the California Attorney Geberals Office, and the Federal FTC's Bureau of Consumer Protection. This company needs to be investigated and shut down fraudulent interstate trade, with the principles indicted.
Pferd P.
What an awful experience. DO NOT BUY FROM THEM. They don't ship the orders complete, they don't respond to emails, they don't answer their phones. Trust me on this one!
Franki J.
If I could give (-) Stars I would. Total scammers! Avoid at all cost. I Ordered~~$600 of bourbon. It Never shipped. Been little, to No, communication from them. I finally Requested full refund via email; made several requests and inquiries to status. After more than two weeks, I’ve got no order, no tracking, no refund, no communication from LS. I’ll be turning this over to AMEX.