liquorstars.comReviews of liquorstars.com

Takes a long time to receive orders I have bought a lot from them They were extremely rude the last time I spoke with them when I mentioned their prices were higher on some items , I was rudely told they would remove me from the sales list because they don’t need people that look for 20 dollar discounts. I have purchased 3 bottles of pappy van winkle from them as well as over 2000 dollars of bourbon. Can’t believe how they acted

This place is a complete scam. Stay away. Had to open a dispute case with my credit card company. Took my money and never shipped anything.

I have every reason to believe this website is fraudulent. Their site says they ship within a day but when I went to inquire I ended up in an argument with some jack*** and disputing the charge. Don't waste your time or money here.

Online-only shop. Five-star rated elsewhere, and it is unclear why. Anything they show in-stock really isn’t, but they are good at selling it. It took two months and many angry calls to get my stuff. Bogus shipping dates and contents. Packaged poorly. A number of items ordered ended up refunded cause they didn’t have and could not even find. All the bad things listed in reviews below, I experienced to be true. And they refuse to cancel orders. Arrogant, Awful business practices.

DONOT BUY FROM THIS GUY! I have never written a review about anything before, but feel compelled to write this. I paid for expedited processing so I could get a requested bottle of bourbon for my son-in-law for Christmas. It did not make it by Christmas so on the 27th I emailed him to keep the bourbon and just refund my money. Not only did he not do that....he shipped it on Dec 31st with no Adult Signature Required so that I could not refuse the package. I only wish I could give him 0 stars...1 is too generous!

Total scam. Been waiting for my order for almost two months. Got a text two weeks ago sayin it will ship in three days. No tracking info, and no...it didn't ship. I just escaladed a fraud claim with PayPal and my credit card. These douchbags are just scum flippers that wait in line at local stores to gobble up inventory to flip. They are selling inventory that they don't have. They don't respond to emails. I called their "customer service number" and got a recording saying they are currently not monitoring their customer service phone number. Run away from these thieves.

I ordered/purchased an item and then I emailed Liquorstars to get more information. They responded immediately with a response. Then, I immediately again reached out via email to cancel order, less then an hour after making the initial order, and they did not respond. I emailed 3 times over a 24 hour period and they still did not respond. I notified the 3rd party platform, facilitating the order, and they stated they would dispute the order. A few days later the delivery company sent notice the product was on its way. I am still waiting to see what will happen but this company is not ethical and underhanded. I will never deal with them again. Buyer beware!!!

I would strongly caution anyone against doing business with Liquor Stars. My experience with order #23902 has been an absolute nightmare from start to finish. After placing my order over a week ago, I was repeatedly promised shipping updates that never materialized. Every time I followed up, I was met with vague assurances and outright falsehoods about when my order would ship. Finally, after much frustration, my order was canceled without so much as a proper explanation or an attempt to make things right. The dismissive tone in their communication—'We already canceled your order. Have a good day.'—is beyond unprofessional and frankly insulting. I’m left wondering if this is even a legitimate business or just a scam operation preying on customers. This level of disrespect and disregard for paying customers is unacceptable. Buyer beware—this company is the epitome of bad service, and I would never trust them with my business again.