Jessica K.
We ordered the packers brown…
We ordered the packers brown sweatshirts and it took over a month to get them, they are not the same sweatshirt as shown on there websites. They are false advertising. I like the one we got but not what we ordered.
Response from lipomarts.comAug 6, 2024
Thank you so much for your kind help on order. We're so sorry for all the inconvenience you had. We will accept to solve the problem if we have any flaws in size, color, or style. Please kindly check the link below: https://lipomarts.com/return-refund-policy/ Actually, the hoodie is not 100% cotton, it is mixed between cotton and polyester. In this case, we checked and realized that the item is described as the product image and no errors on the shirt, so our policy doesn't allow us to offer a return/refund. To make it up to you, please enjoy 15% OFF for your next orders as a gesture of goodwill. Hope you sympathize and understand us. Anything else you need, please kindly let us know. Kind regards, Linda