Dory B.
Scam Alert
Whatever you do, do not order from this company. They are a complete scam. Ordered my son a jersey for Christmas. It was unfortunately the wrong size. I thought at least I can contact them to exchange, but they totally mess with you. Kept asking me for pictures of the jersey with a measuring tape? I sent them what they were asking for and they complained the measuring tape wasn’t flat enough. It was obvious they were just trying to wear me down and had no intentions of letting me exchange the shirt for the correct size. This is the first of many reviews I will be posting. I will also be broadcasting on my social media platforms. Felt so bad I couldn’t do a simple exchange for my son. He really wanted this jersey for Christmas.
Response from lipomarts.comAug 6, 2024
First, we want to extend our sincere apologies for all inconvenience with our customer service agent. Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey lasts 30 days. You can check more details via this link: https://lipomarts.com/return-refund-policy/ If the measurement does not match the standard size chart, please take photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received We sent this instruction to your email addresss but overdue we have not received the correct photo so we can't support this case for you. Hope that you're sympathetic with us! To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. Linda


