Lip MonthlyReviews of lipmonthly.com

Lip monthly is a huge joke!!! SUBSCRIBER BEWARE!!! EVERYONE SHOULD CANCEL NOW!!! Or do not sign up! I've sent email after email with no response or the usual sorry for the inconvenience blah blah blah but nothing happens after that...apparently you push all your current subscribers this way? Does anybody know what they are doing there? I'm fed up!!! I've had this subscription for a year, maybe more. I've received only 2 bags! One for January and my account went 3 months behind so they sent the same 3 bags to make up for Feb, Mar, and April...NOW my account is BEHIND FIVE MONTHS! I DO NOT WANT 5 OF THE SAME BAG....i wanted ANYTHING FOR COMPENSATION but not the same 5 things like last time...why would anyone want that???...thats so stupid. I've already cancelled because of this experience and want my money back. Maybe a supervisor should get involved or even the freaking CEO. But this is WRONG. And I see now how many ppl its happened to. I was a dedicated and loyal customer, never missed a payment and this is how everyone gets treated. Shame on the whole company! I most absolutely will be telling my bad experience to everyone because THIS is where I'm at. Im extremely frustrated that NO ONE has taken ownership of the situation and its gotten this bad that THIS is how I got to be?!?! I understand "shipping delays" but this is far beyond just a simple delay. The shipping department does nothing. This is the second time its happened so I don't know whats going on. But no one will help! I have major doubts that anything will change so everything is really true about this company and thats really disappointing...save money, time and aggravation...cancel now! Scam!!!

Paid for subscription and stopped receiving products. I have contacted them multiple times to no avail. Save your money.

When I first signed up.I received my bag. I then received the next two months bags. However, I paid for May 2021, June 2021 and July 2021 and I still have not received any of these three bags. It's not October 2021. I guess I'm going to have to make a claim with my bank and the BBB. This is ridiculous. There shipments were about a month behind, but I haven't received anything since April. I enjoyed the bags that I did get so I'm sad that this company has gone under.

I paid for Lip monthly July 2021 and August 2021. I never received these products. I made quite a few emails to lip monthly. To no avail. It's always the same thing, we will look into this matter, or we will send a note to shipping. Still haven't received the products. So frustrating that lip monthly advertises for new customers when the can't even take care of existing customers. No sense ordering from them. You're wasting your money. Worst subscription ever!!!!

Well after reading other recent reviews, I am thankful I only signed up for 1 month. Though i signed up for both lip monthly and lip monthly plus. Both never arrived, customer service simply sends out auto replies and never actually does anything as far as helping. DO NOT ORDER FROM THIS COMPANY. 40$ down the drain

SCAM! I’ve never received a bag and have been subscribed for months. I can’t even log in to unsubscribe, because it tells me my email is invalid, yet they email me about referring a friend constantly. Don’t waste your money on them.

I first ordered their $5 starter bag. It was supposed to be 5 items, I only got 3. A very cheap lip balm, eye shadow pallet with 2 colours and something else, I forget now but it wasn’t even makeup. So I was going to cancel my subscription. They offered to send me my first subscription bag at 50% off. So I agreed to stick it out and see what the actual subscription is like. They took their payment for the back WITHOUT the discount, so I paid full price. They never sent my order. It’s been 2 months. Multiple attempts to reach out to customer service. This is there reply every single time “ Hi Emily, Thank you for reaching out to us. We’re genuinely sorry for the inconvenience caused. I have sent a follow-up email to our shipping department regarding this and we'll keep you posted for any updates. For any other concerns, feel free to reach out to us and we are always happy to help! Kind Regards, Jason LM Support” I’ve asked for a refund or if they could send me another bag to replace my order that is still unfulfilled and they never answer about it. I have now completely cancelled my subscription.

Do not purchase lip monthly! They will take your money and not send you any product. I paid for a year and only received one month back in May and they never reply to your messages! Save your money and time!!