Lip MonthlyReviews of lipmonthly.com

Haven’t been a member since 2020. They started deducting 24.95 from my checking in Jan., Feb., Mar this year.

I was billed for at least 3 boxes and only ever received 1. Products were mediocre in the only box I received. No customer service to help fix unfulfilled orders or fraudulent billing either.

They are a complete scam ..I have tried and tried to cancel them for over a year now .they somehow keep taking money out of my account and I have not received anything I have tried to email and I have gotten no response. I have tried to log in and of course I can't ...how can I file against them,this is ridiculous

I was a customer of this company years ago and everything was fine. Never had an issue. I canceled my plan because I needed to cut back on things and tried to start it up again in 2021. Got my initial bag just fine. Got charged for the next two months (premium account, so $19.95 a month) and never received either bag. I wrote them the first time about it and got a reply that it was supply issues--blah blah blah. Whatever. Cool. That was a year ago. Still haven't received those two bags that I paid for. No replies to my messages. My account shows that I paid for the two bags but that the orders are "unfulfilled." Shady, shady business. There are plenty if other subscription boxes out there Stay away from this "company."

I had an account previously (over a year ago) and suddenly I'm seeing bill for my new residence address AND my past address... using the card I'd previously used. They create new account and reactivated old account (I don't send makeup to my previous address!)... and realized it after several months of charges on my card listed as lm. NEVER got any of the products and DID NOT re-activate the one account or create the other one.

I’d love to be part of a class action lawsuit against this company. When I first subscribed, they were great. I loved the products and the affordable subscription. But since at least October 2021, I have paid monthly for a subscription I am unable to cancel, and haven’t received a bag. They have no way to contact them or cancel, just a form on their website. There is no phone number or email. I’ve reported them to the Better Business Bureau and even they have been unable to contact this company. The subscription price has also INCREASED. By about $10. I’m now paying over $20 monthly for a subscription I don’t receive and am unable to cancel. This needs to stop.

I signed up for Lipmonthly in November 2021 during their black Friday sale. A full month went by and I still had not received a product. I contacted their customer service who stated that COVID-19 has caused some shortages but rest assured they would ship my box soon. After January 2022, I canceled the subscription and ensured that both of the boxes were still processing. They assured me once more that they would ship soon. However, it is now November 2022, my boxes still say processing/unfulfilled and I haven't received any products. I have reached out to their automated chat . . .aka LM's customer service . . . to no response. Now I am not only out the money but the products, even though my boxes state they are unfulfilled.

Listen up consumers, do NOT fall for this companies lies!!! In July I saw lip Monthly advertise their first month at a low cost of “5.00”. When I signed up, I understood this was the cost for the first month and every month afterward I would be charged $19.95. Anyway that month I signed up for the subscription, and for the following 2 months after signing up Lip Monthly continued to take funds from my account. And for what?? Absolutely NOTHING in return. To make it even more stressful, they had nearly NO contact information listed on their website. I used their message forum box to ask them to please stop charging my card several times, and had NO reply from the business. I have spent hours on the phone with my bank, who is telling me that I need to contact the business (who IGNORES my emails) to dispute the transactions. So long story short, I am out $44.90 and they are continuing to charge my card every month without sending a single product. This company is a SCAM!!!