Lip MonthlyReviews of lipmonthly.com

I paid $165 of one year subscription, ended up only getting the first bag with some dollar store cheap craps in it, total worth less than $5. I could not request a refund because I paid annually not monthly, so basically I already received partial order. There's nothing I could do on my bank's end, either, because it's passed the deadline of reverse charging them. I have not heard from them ever since I placed my order, and it's been more than one year now. It's pretty obvious that this is a scam.

BUYER BEWARE DONT DO IT!!!!!this website is a total scam I paid 3 times and they email me and say update my card that I haven't paid I even sent them my bank statement showing them where I paid it has no customer service thet say they email u but they dont

DONT DO IT- I read the reviews, they all said the bag either shows up super late or doesn't show up at all. I figured, for $5, why not take the risk. I was seeing tons of marketing and thought MAYBE they were revamping the company. Could they really be as bad as everyone was saying? They absolutely are. Never received a confirmation after I ordered. I actually had to go back through my credit card charges to be sure it went through. Waited until the latest day of the possible ship time to reach out and after a few days received a generic email about having issues with suppliers, waited a few more days reached out again, a few days later got another copy and paste response. I finally told them I wanted a refund and havent head back since. Order was placed on the 29th, its now the 27th of the following month with no product, no estimated date or any info at all. dont waste your time.

I placed an order on 5/5/22, and almost 5 full weeks later, my order still has not been fulfilled. I've reached out to support the only way I found via email which has been 5x now and only 1x was a response given. I was informed there was a delay in their suppliers which I've asked for a refund and it was ignored. I paid for the monthly plus box and my money was taken which is all I got out of lip monthly. Recommend Ipsy!

The same has happened to me they had charger me 4 times and I still had only got the initial first month and then when I seen they were 3 months behind and wrote them they hurry up and sent a bag out and it’s complete garbage!I wrote many times asking for the money or products and no response ever!! They still owe me for 2 months and this all started last September so I just wrote them again I’ll probably take it up with my bank but wow such a pain in the butt. Do Not Purchase!!!!!!!!

The only reason I gave 3 stars, is because of the first and only monthly bag I received. It really was some great products in the bag! But needless to say, I am behind 2 months worth of products. My shipment for February and March have not been received. The order is still in unfulfilled status. I can contacted lip monthly 3 times, and recieved a email the first time staying they were sorry and were working on it. The next two times the only responses I got were from bots....this is a shame and I want my money back or the products. At this point, I just want to cancel after I get the refund or the products....I never have a issue with boxy charm or ipsy!!

I cringe at the fact that I have to give 1 star. SCAM. I'm still trying to figure out how to file a lawsuit so we can all get out money back. I paid for an entire year almost a year ago and have gotten nothing. This company needs to refund everyone. This is not OK.

I don’t like to leave bad reviews and I don’t think I ever have this is the worst subscription out there they take your money don’t answer your emails and don’t send your order. And this is the second time I gave them a try.