Jacob B.
I did not receive the correct order
I did not receive the correct order. I have been trying to contact this place for over a week and have not heard anything back.
Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.
Lion Brand Yarn (lionbrand.com) has 209 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Jacob B.
I did not receive the correct order. I have been trying to contact this place for over a week and have not heard anything back.
Nancy
I did not understand the order was composed of three different types of yarn I now have used two types of yarn but that was after I cut the looped yarn open so I could knit no luck I slipper socks. I currently have the Turboo yarn and simply do not like it I have tried to knit mittens but I have frogged them as I just did not like the results I am 80 and have been knitting since I was18. Nancy Bridges
Lorraine (.
Ordered 4 December now 18 December and no delivery. Emailed 3 times to customer support and not one reply. Paid nearly £90 for this product for Christmas and it looks like it's not going to arrive. Shocking service, shocking company. I wish I had never ordered from these clowns...
Stef
Never received order. Have reached out multiple times to customer service and they are not getting back to me. If this is how they conduct business, take yours elsewhere, avoid the headache !
Michelle
The shipping times are a bit much.
Jennifer W.
It took over 2 weeks to process my order. Contact with customer service was poor. When you email you get an AI generated response which in my case was not helpful. The yarn was mediocre quality. Would not recommend site to friends and family.
Mr D.
what a big disappointment. i order just over $100 of yarn 1st time from Lion Brand on the 9th October. basically they sent out only 1 incorrect ball - i informed Carolyn-Lion Brand who o the day was very good - i did not want a refund just please send my will. it is now Friday and still nothing, ignoring my emails and most frustrating cant even call them - i only purchase this brand bcz i like to creator of a certain crochet pattern so bought the kits, lesson here - keep to UK its is now 30th October and still no update from Lion Brand - luckily i paid through paypal so have lodged a complaint it is now 7th November and Lion Brand continue to ignore my emails.
V Dis juste la V.
Ils ne respectent aucunement leur délais de livraison. Il disent 3 a 9 jours ouvrables mais je suis rendu a 2 semaines et le colin n’est meme pas encore envoyé pour la livraison, aucun email, ni avertissement de délais possible. Avoir su… ben hate de voir si au moins mon colis va être conforme… a suivre