Lion Brand YarnReviews of lionbrand.com

I got the yarn that I ordered and I love the color selection and quality, but the processing time was LONG. I placed an order on Jan 4 and on the 9th I finally received an email saying there was a delay due to a high volume of orders. I appreciated the update but then went another 8 days with absolutely no communication and finally on the 17th received a shipping confirmation. Obviously from there any delay was not the fault of the company but just delays d/t weather, but the time from the order to shipping was two weeks! Go fulfill my order!!! They attributed it to a high volume of order but continued to run sales frequently which I’m sure just continued to increase the volume of orders. I was pretty unimpressed with the shipping time and will seriously consider just shopping in stores for yarn or choosing somewhere else from now on.

LION Brand Wool EASE Aire is a useless yarn. It is essentially one or two strings with fuzz wrapped around it. The fuzz comes off as you k it, stickes together so you can't frog a mistake and is generally bad. One skein had areas of 2-3 feet without fuss at all and a huge area with the fuzz, not even wound on but just draped on..completely unusable. I have tried to contact them and made a ticket but only response is an email that they are busy. I will never buy Lion Brand again. I have posted this in fa ebook as well.

I bought many skeins of the Cover Story Lazy Days recently. I have found many knots in one skein, and at least once in every skein so far. When the yarn normally costs 14.99 and on sale, is 10.99, one does not expect to find the yarn knotted together. Otherwise, I really like this yarn. If I could upload pictures of the knots found today, I would.

Having the same issue with the yarn

the downloadable pattern was not downloadable. Got a 404 file not found message.

So sad I didn't read the review in trustpilot before I pay money. Ordered, money paid on 17-Sep-2023, 22-Sep-2023 got email say order is on the way, what I think : ok. within 2 weeks should be able to get item. Now, 7-Oct-2023, I didn't receive it at all. then I try to track the "item" with the link that they provided to me. Update: 9-Oct, items arrived. just I got no idea for the "shipping", just suddenly got an email from Evri say parcel will be delivered. Items should be good quality. The shipping info should be updated.

3 stars as the 24/7 cotton yarn is really good, unfortunately I won’t be ordering again as they use FedEx delivery and they are dreadful. Both times now I have had to wait at home for an order then it didn’t turn up when it was supposed to, first time the driver went straight next door, never even called at my house and never left a card. The second time, yesterday I waited in all day again, it never turned up until today and then it was late. The email responses from customer service are completely random, inaccurate, and do not address any of the issues you raise .

The yarn, prices, and sales are all great. The shipping is so bad it's kind of insulting they charge for it. I've done 3 orders so far and honestly I probably won't be ordering much directly from them because the shipping experience is just so awful. Order 1: My first order I received it in a little under 2 weeks, which isn't too bad...except that they never told me it had shipped. In fact, I received the first e-mail notified me it had been shipped out 2 days *after* I received the order. Order 2: This order took ~3 weeks just to get it out of the warehouse. Once it was out I did receive tracking information and that all went normally. But 3 weeks to fulfill an order—never mind the shipping—is ridiculous. Order 3 was too recent and I haven't received anything yet, nor am I expecting to receive anything soon. But I do see that the website updated recently to say they aren't fulfilling orders until 2/5 because they're doing inventory, which would have been nice to know when I'd placed my order just under a week ago. The frustration of dealing with the shipping just isn't worth it to me, especially since I can get their yarn elsewhere. I may order very occasionally with decent sales for things I can't get elsewhere (like the Santa Sack) but I'll be avoiding purchasing directly from them as much as possible because it's such a pain. Even worse, the messaging about the shipping acts like this is due to a recent influx in orders but if you look online you'll find people complaining about the shipping for *years*—even before the pandemic! So it seems like at this point they must be well aware of the issue and they just don't care.