Link My PetReviews of linkmypet.com

I absolutely love this new Link unit. It is so much smaller and easier to use than the older model. I love the ability to use a noise or vibrate signal when my pet wanders too far off. Customer service has been amazing both with the older model and this newer unit. They have been responsive to my questions and concerns, worked with me to iron out a few kinks at the beginning and keep me constantly updated on new updates being introduced.

i have been using the link devices on both dogs. my rottweiler never gives me any issues :) however my 8 month old husky pup tries everything he can to escape! I was SOO relieved when i was able to get on the Link My Pet app & instantly tracked where ghost had ran off to. He was 3 blocks away in another neighbors backyard. He was located & brought back home safely :) :) :) i would not have known where to start looking if it weren't for Link. I absolutely love this product after having it now for just over a month!

This is a great product, and the service is great. Anytime I have a problem or a question they are right there to answer them.

I would like to say that although the product was not perfect for my puppies I received excellent customer service from Kandice. She was extremely kind and understanding. She had also informed me of a newer product line coming in July. She is a wonderful employee. You are very lucky to have a person of her quality working for you.

Been a user of Link for about 4 years and the customer service has been AMAZING. After the 2nd year, the batter life started getting bad and they sent me a replacement unit right away. My most recent experience was with Nichole and I cannot give her enough kudos. I just ordered the new, smaller model as the old model is a bit bulky for our little Yorkie.

I have an escape artist, I was with whistle/tagg for years, switch to fi because whistle just wasnt sturdy enough, fi was absolutely horrible, definately sturdy and long battery life, however at least 4 times a day we got a notification dog had left the safety zone when she was clearly right next to me. Its terribly annoying when the alert goes off at 3 a.m. The link system is sturdy and tracking is very accurate, the battery life leaves a lot to be desired but it works as claimed. Definately happy with the device, purchased in October saw someone said there was to be a new version with longer battery life, but that version is not out yet hope i didnt pull the trigger too soon. We will see.

The customer service team member was polite and very helpful. It is always a pleasure to contact Link My Pet, as a company they are really generous and reliable.

Your rep addressed and resolved my issue immediately