Chickeetaz
The product arrived faster than…
The product arrived faster than expected, but syncing with your AT&T account directions were not included.

Link GPS Smart Tracker for DogsThe ultimate device for dog lovers. LINK is the only dog tracker you’ll ever need with the fastest and most accurate GPS tracking and much more.Location TrackingActivity MonitoringTemperatureLightRecordsTRY RISK FREE FOR 90 DAYS
Link My Pet (linkmypet.com) has 190 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Chickeetaz
The product arrived faster than expected, but syncing with your AT&T account directions were not included.
Pam
Lightning strike zapped our charging base. It was replaced promptly at no cost. Also like the free upgrade to Link Plus, with improved user interface & bar graph showing time of day of activity peaks. I can see how much & how long he is napping. We live in a rural area with cell reception leaving something to be desired. When we are out walking in the country & he gets out of my sight, it can take 5 minutes or so before I get a cell connection for locator to track him. Those seem like a long 5 minutes! In town, it is faster.
Karen S.
It's has lots of features that others don't. Customer service is Pawsome!! App & notifications can use some help - like notifications if the collar goes offline.... Some tweaking is needed. All in all - better than the rest, paws down!!
Response from Link My PetDec 11, 2019
It's customers like you that make this the best job! You had some great suggestions and our developers are hard at work making this system everything you need it to be to stay connected to your pets.
United Methodist Church in U.
I love the link collar and GPS system but the battery life til now has left a lot to be desired. I just ordered the Link Plus for both my pups and am hoping to see a big improvement.
Travis G.
A very wonderful idea that has protected our AKC protection detail German shepherd dog many times so now we had to buy for our AKC Dalmatian pet her first coller
CMKing
I like that I can follow my dog if she escapes. I find that the GPS is a bit behind as far as quick time to locate a lost dog. Be sure to keep it charged. We were out of town for 2 days so took the base station with us. It did make the new location current. The device is somewhat "heavy" with the collar that goes with it. I remove it when we are at home but if I pick it up to put it on my dog she now shy's away from it. Tells me she doesn't like wearing it.
Response from Link My PetDec 2, 2019
We are happy that you've had success with the GPS tracking. The response time will be quickest when your dog is connected as "With You" before she goes "Away", which is why we encourage the Bluetooth connection to your phone. If you are interested in trying our other carrier options, please contact our Customer Care Department at 866-303-1876 or email [email protected]. The soft carrier is a more lightweight way to connect the Link to your dog's collar and might be a better fit for you and your girl.
Carole W.
Great service most of the time. I did order 2 sleeves for my dogs collar, was charged for two and only received one. I contacted customer service several days ago but have heard nothing. I’ll try again .
Response from Link My PetDec 2, 2019
Thank you for bringing this to our attention Carole. The second pink sleeve will be sent immediately and I also apologize that your inquiry wasn't received. The new customer care department also has a new phone number and you can reach us Monday-Friday from 9:30 am to 6:00 pm EST (with expanded hours on the way) by calling 866-303-1876 or emailing [email protected]. We look forward to hearing from you again!
Tom
Just the product I needed, delivered promptly.