Link My PetReviews of linkmypet.com

The people at Link are so kind and are very efficient at meeting my needs. I love my collar, and so does my dog. I especially enjoy the activity feature, as my dog has separation anxiety and I like to know that he is still active and playing when I am at work versus just sleeping and feeling depressed. I also enjoy the light and sound feature, my SO gets home very late sometimes and I often have to walk my dog Copper around the complex in the dark. I used to carry a flashlight around, but now my dogs collar can light the way. I also use the sound feature to make my dog stop licking or scratching his sore spots. I love LINK, and I feel so safe knowing that if my dog ever escaped, we could find him quickly.

Seems there isn't much that isnt great about the 2 collars I bought . The chime option is like having a training collar as well . They were barking at other dogs and hit the chime just to see what would happen and they stopped! Then I tried the tracking and it was very accurate but love how it uses my phone as a base station unlike whistle uses your wifi wich means you have to turn the device off when taking your dog out to the river or get hit with txt msg saying your dogs loose every few mins and where they are at . And also the device is very secure and stays on the collar and the sports edition i got covers the device with a a very attractive cover somes in pink wich I got for ellie and black and grey that I got for my lucky that keeps their teeth from making Mark's or holes on the device unlike my whistle gps constantly got damage and came off of the collar because of the poor rubberband gimmick that held it on which I had to keep buying all the time to get it back on the collar . Then I would have to find the device and I've had to replace ellies 2 times because of that poor design that they came up with to keep the collar on it. The device battery life last 2 days wich is enough but would love to see them eventually come up with love ger lasting battery life . But I was shocked when I had an issue and called and got very friendly support as well as gave me multiple things to try to fix the problem wich wasnt anything but me downloading the latest version of the app wich I saw they said to do when I went to the help section and troubleshooting as the first thing to try but didnt because I thought since I just downloaded the app yesterday I had it but nope that format night they came out with a upgrade so that was something I could ha e just done . The most amazing thing about their support is that nice lady called me the next day and asked how me and lucky and ellie were doing with the collars ..omg I've never had any company do that the whole 45 years I've ben on this planet . I cant thank link and her and her awsome coworkers for getting right on the issue and making me feel like they feel they ar othe people that will protect my coonhounds and help get them dogs back home right away and be safe they get it unlike whistle wich tried to.make me get the new version of their device wich ment more money because ellies device faild again for the 3rd time because of damage it got from falling off the collar because of the poor design they came up with to keep the device on the collar wich they admit . But said warranty is up damage is our poor design who cares about the 3 years I was with them constantly spending money . Link cared and shown they arent just a company they are family . Thank you link my dogs are safe

Great device! I love it for my doggo!

Excellent customer service! Every time I contact them, I am pretty quickly connected to a helpful, knowledgable representative. They are very quick at shipping also.

Customer service is incredibly polite and fast. I ordered two of the same items and called and got an instant cancellation on my order. (thumbs up)

We have had good success with the Link for our dog. Would like the battery life to be a little longer before requiring charging. Also some more choices in collars would be nice. Thank you

Service/Customer service has been wonderful

Support and quality are best in class. Could use additional tools and features as well as integration with Smart Apps, IoT, and other Services.