link.comReviews of link.com

Response from link.comFeb 10, 2026

Thank you for your feedback, Laura. We apologize for any confusion or inconvenience you experienced with the Link sign-up process. Our goal is to make online payments as seamless and secure as possible while offering users the option to save their payment details for future transactions. Your experience highlights areas where we can improve in terms of clarity and user consent. If you'd like assistance with managing your Link account or have further concerns, please don’t hesitate to reach out to our support team at https://support.link.com/. We appreciate your insights and are committed to refining our processes to ensure a more transparent and user-friendly experience.

Response from link.comFeb 10, 2026

Thank you for sharing your experience, and I'm sorry to hear about the unauthorized charge you encountered. It's crucial to ensure that all transactions are authorized, and I'm sorry you had this experience. It's important to know that Stripe and Link are payment processors, and while we handle payment data securely, we don't initiate charges without authorization. If you believe there was a fraudulent charge, we recommend contacting the merchant directly to resolve the issue and to ensure any unauthorized activity is addressed. Additionally, checking with your bank or credit card provider for further support and security measures can be helpful. If you need further assistance regarding this matter, please reach out to our support team at https://support.link.com/. We take security seriously and are here to help investigate such issues further. Your feedback is vital as it helps us improve our processes and security measures.

Response from link.comFeb 3, 2026

Sorry to hear about your experience. If you believe there has been an issue with your transactions or account, we recommend reaching out directly through our support site at https://support.link.com/. Our team is here to help investigate any concerns and provide the necessary assistance to resolve the matter. Your feedback is important to us, and we're committed to ensuring a secure and transparent experience for all users.

Response from link.comFeb 3, 2026

Nous sommes désolés d'apprendre votre mésaventure. Il semble y avoir un malentendu concernant les frais ou les abonnements. Stripe et Link servent de prestataires de paiement pour de nombreuses entreprises, et il arrive que les problèmes liés aux abonnements soient gérés directement par le commerçant. Nous vous recommandons de contacter l'entreprise concernée par les frais. Si le problème persiste, veuillez contacter notre équipe d'assistance pour obtenir de l'aide. Vos commentaires sont importants pour nous, et nous sommes là pour vous aider : https://support.link.com/

Response from link.comJan 31, 2026

Merci d’avoir partagé votre expérience — nous comprenons que la sécurité des paiements est primordiale et que les avis publics aident à prendre une décision. Il semble que votre décision de ne pas vous abonner à Yuca provienne d’une inquiétude liée à l’utilisation de Link pour le paiement — vous avez choisi de vous renseigner avant de fournir votre carte, ce qui est prudent. Rappel utile : Link est un produit de paiement enregistré qui permet d’enregistrer des moyens de paiement et des coordonnées pour accélérer les futurs paiements—certains utilisateurs peuvent ne pas réaliser qu’un compte est créé pendant un paiement rapide. Si vous souhaitez de l’aide concernant un paiement spécifique via Link ou pour demander la suppression de vos données Link, contactez le support Link : https://support.link.com/contact/login?. Si votre préoccupation concerne uniquement le prestataire Yuca, contactez directement leur service client pour toute question sur les options de paiement.

Response from link.comJan 31, 2026

Thanks — we’re sorry the Link signup felt forced and that the card‑removal timing is worrying. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. If you deleted your Link account from the merchant’s settings page, the merchant’s settings or Link’s retention policy may mean card data can remain for up to 120 days while it is purged. Next steps you can take: Check the merchant’s account settings or confirmation message to confirm the deletion request was recorded. Contact the merchant directly to request immediate removal and confirmation once the card is purged. If you’d like help specific to your Link account or how a payment was processed, contact Link Support: https://support.link.com/contact/login?. If you believe a charge was unauthorized, please contact your bank to dispute it and use Stripe’s lookup tool to report the merchant: https://support.stripe.com/questions/unknown-charge-from-stripe.

Response from link.comJan 27, 2026

Thank you for sharing your experience. We apologize for any distress or confusion caused. When making a purchase through Link, you may have the option to save your payment details for future use. This can streamline future transactions, but it's important that these processes are transparent and clearly communicated. We’re glad to hear that our team addressed your concerns, and we genuinely appreciate your feedback as it helps us improve our processes and communication. If you need any more assistance, please reach out to our support site.

Response from link.comJan 24, 2026

We’re sorry to hear you feel this way — thank you for raising these concerns. If you’re a cardholder and believe charges are fraudulent, please contact your bank to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant; we investigate all reports of fraudulent activity and work to prevent misuse of our platform. If you have additional details (transaction date, amount, merchant name or screenshots) we can’t collect those here publicly—please share them with your bank when disputing the charge and with any regulators you contact. For complaints to consumer agencies, your state Attorney General and the BBB are appropriate next steps. We’ll also pass this feedback to our teams to review merchant behavior on the platform.