link.comReviews of link.com

Response from link.comApr 13, 2026

Sorry to hear you had a frustrating experience with the reward offer. We understand how disappointing it can be when things don't work out as expected. While Stripe processes payments, promotional rewards typically fall under the company's responsibility that provided the offer. We recommend reaching back out to them for further clarification or resolution. We strive for ethical practices and appreciate your feedback, which helps improve the experience for everyone.

Response from link.comApr 13, 2026

Hi Lindsay, thank you for sharing your feedback with us. We're sorry to hear about your experience with Link’s billing process. It sounds frustrating and not aligned with the clarity and transparency we aim to achieve. While Stripe's role involves processing payments, specifics about cancellation policies are typically managed by the merchant. We suggest reaching out to the service provider for further resolution. Your insights are valuable, and we'll consider them as we work to improve clarity in our processes. If there are concerns related to payments, please visit us at https://support.link.com/.

Response from link.comApr 13, 2026

Raphel, we're genuinely sorry to hear about the challenges you've faced with your recent purchase and charges. We understand how concerning unexpected charges can be, especially considering your circumstances. Stripe, via Link, handles payment processing but the specifics of charges and subscriptions are managed by merchants like TrimRX. We recommend reaching out to TrimRX for further clarification on these charges and cancellation policies. Your feedback is important, and we’ll consider it to help improve transparency in payment interactions. If you need assistance with the payment process, don't hesitate to reach out at https://support.link.com/.

Response from link.comApr 6, 2026

Sorry to hear about your concerns with Link.com. It’s frustrating to receive unexpected communications, especially if you didn't sign up. While Link is designed to provide a seamless payment experience, your comfort and trust are important. We recommend visiting Link's support page for guidance on managing your notifications and ensuring your information is secure: https://support.link.com/questions/why-did-i-receive-an-email-sms-when-i-don-t-have-a-link-account. If you have further concerns, contacting Link directly through their support channels might provide clarity and peace of mind.

Response from link.comApr 6, 2026

We're glad to hear you figured it out and have had a positive experience using Link for your online purchases! Link does aim to provide a secure and convenient checkout process across multiple sites, helping streamline payments while prioritizing security with encryption measures. If you have any further questions about how Link works, feel free to explore our resources or visit our support page for more information. Thanks for sharing your insights!

Response from link.comApr 3, 2026

Thank you for sharing this positive experience — we are glad the sales team made your visit helpful and welcoming. It sounds like the staff were informative and made it easy to arrange a visit for your son, which is the core point. If you or your son need help booking an appointment through a merchant that uses Link or Stripe, please let us know which site you are using and we can point you to the right resources. For general questions about Link, visit https://support.link.com/contact/login? and for Stripe merchant support visit https://support.stripe.com/contact/login.

Response from link.comApr 3, 2026

We are sorry to hear this happened and understand being surprised and concerned — that sounds very unsettling. It sounds like an account may have been created during a quick checkout flow even though you did not complete a purchase, which is the core issue. Link is a saved payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps. Because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Please visit https://support.link.com/contact/login? to report the unexpected account and request removal; do not share private details here. If you received an unexpected charge, contact your card issuer to dispute it right away. If you can, include the email address associated with the payment when you contact Link Support so we can advise on next steps.

Response from link.comApr 3, 2026

We are sorry to hear about this unexpected charge and appreciate you raising it publicly. It sounds like you attempted a checkout with Link, did not complete account setup, and then saw an unauthorized $9.95 subscription charge, which is the core issue. Link is a saved payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps. Because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Please contact Link Support to report the charge or request help removing an account: https://support.link.com/contact/login?. Please contact your bank or card issuer to dispute the $9.95 subscription charge as you already started, and use the Link support form above for account removal or investigation. Do not share private account details here.