link.comReviews of link.com

Response from link.comApr 17, 2026

Thank you for letting us know. We understand how upsetting it is to see fraudulent charges on a card you only used with Link. Please contact your bank to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant; we investigate all reports of fraudulent activity and work to prevent misuse of our platform. If you want to review any Link account activity tied to your payment details, please contact us here: https://support.link.com/contact/login? so the issue can be checked through the proper channel.

Response from link.comApr 17, 2026

Es tut uns leid zu hören, dass Sie die Ware nicht erhalten haben. Wir verstehen, wie frustrierend das ist. Stripe ist eine Zahlungsplattform, die Unternehmen Werkzeuge bietet, um Online-Zahlungen anzunehmen und zu verwalten. Stripe stellt die Produkte des Händlers nicht her und ist nicht für Versand oder Fulfillment verantwortlich. Bitte wenden Sie sich direkt an den Händler und fordern Sie eine Klärung, Rückerstattung oder Ersatzlieferung an. Wenn Sie den Händler nicht erreichen können, kontaktieren Sie bitte unser Support-Team hier: https://support.stripe.com/contact/login Wenn es sich um eine unbekannte oder unautorisierte Abbuchung handelt, teilen Sie uns das bitte im Support mit, damit wir den Vorgang über den richtigen Kanal prüfen können.

Response from link.comApr 17, 2026

Thanks for sharing your concern. We understand it can be unsettling if Link appears without a clear explanation. Link is a saved payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps. Because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. If you want help reviewing or removing a Link account, please visit https://support.link.com/contact/login? so the team can help through the proper channel.

Response from link.comApr 13, 2026

Sorry to hear about your experience with a payment related to the clean air zone in Birmingham. If you believe there's been an issue with a charge, we recommend contacting the merchant, O'DONNELL ENTERPRISES LIMITED, directly to resolve it. Feel free to reach out to us over: https://support.link.com/.

Response from link.comApr 13, 2026

Hi Paul, sorry to hear about your experience with the sign-up process and data retention policies. We take privacy and consent seriously, and it's important to clarify these processes. For guidance on managing account information or addressing consent-related concerns, please visit our support page at https://support.link.com/. Additionally, we recommend contacting the merchant directly to discuss how your information is handled. If you need further help, feel free to reach out through our support options. Thank you for sharing your concerns with us.

Response from link.comApr 13, 2026

Hi Craig—sorry for the frustration you experienced. We understand how important it is to have clear communication regarding account issues. While risk controls are essential, we continually strive to provide as much transparency as possible. Sometimes we aren't able to support a business for risk, compliance, or regulatory reasons, leading to account deactivation without the option for appeal. If you believe there's more information that might impact this decision, please reach out through one of our support options at https://support.link.com/. Thank you for your feedback, and we wish you the best in finding a solution that meets your needs.

Response from link.comApr 13, 2026

Hi Kate—sorry to hear about your experience. Protecting user security is a top priority, and we're sorry to hear this wasn't the case for you. While Stripe processes payments, the responsibility for protecting against scams often lies with the merchants and the banks involved. If you believe there was an unauthorized charge or you need assistance, you can use Stripe’s secure charge lookup tool to find more information about the charge and potentially contact the merchant directly. For additional support, visiting https://support.link.com/ may provide further guidance. Thank you for your feedback.

Response from link.comApr 13, 2026

Hi Toby—sorry to hear about your experience. It sounds frustrating to receive unexpected emails. Sometimes, during a transaction, payment platforms offer services like creating a wallet to streamline future payments. If you prefer not to engage with these features, you’re not obligated to do so. To understand why you received that message and how you can address it, please visit support.link.com/questions/why-did-i-receive-an-email-sms-when-i-don-t-have-a-link-account for more information. Your feedback is important, and we appreciate your concerns.