PCH
Shop Crashes and Total Support Failure!
We invested a massive amount of time into implementing Linguise, expecting a professional solution for our WooCommerce shop. Although the company partially refunded our license costs, the project itself was an enormous drain on our resources and ultimately failed. 1. Severe Technical Flaws & Shop Outages: The software proved to be highly unstable in our environment. Over a period of about two weeks, we experienced massive server capacity issues and stability problems directly linked to this plugin. We encountered severe compatibility issues with various other plugins we use, which ultimately led to complete outages of our shop system. 2. Support Efforts Failed: We were in contact with their support team back and forth for about two to three weeks. While it seems they genuinely tried their best to help us, they simply couldn't get the software to work properly or resolve the compatibility conflicts within a reasonable timeframe. 3. Cancellation of Collaboration: Because the severe stability issues and shop downtime could not be fixed after weeks of trying, we were forced to completely deactivate the plugin and terminate our collaboration with Linguise. Conclusion: While we appreciate the partial refund, the enormous amount of time we lost on this failed project is highly frustrating. Based on our poor experience with the severe compatibility issues and system crashes, it was unfortunately just a massive waste of time for us.
Response from LinguiseFeb 23, 2026
Thank you for your feedback. We take reports like this very seriously. For clarity, our support and development teams have been actively communicating with you since your initial report, and the case has been escalated to our developers due to its technical complexity. This type of investigation requires careful analysis to properly identify the root cause and ensure a stable resolution. We understand how critical uptime is for any e-commerce business, and we sincerely regret the disruption you experienced. Please rest assured that this matter is not being ignored and remains under active review by our technical team. We will continue working with you directly through the support channel to resolve this as efficiently as possible. The service improve everyday and we're confident your issue will be resolved soon. Kind regards, The Linguise Team




