Misty H.
Nothing went wrong this time
Nothing went wrong this time, and I still keep ordering. Previously, I sent a picture of coverlet and shams I ordered. One of the shams had the cord around it and the other didn't. I couldn't find the order # for it but sent pictures with the PO# on tag but they refused to replace them. I won't order another thing until that is replaced.
Response from Linens & HutchFeb 18, 2025
Hi Misty, our CS team hasn't replaced the order because they're not able to locate it with any of the information that you've provided, as they stated in their email conversation with you. If you're able to provide them with the info needed to find the order, they'll be happy to process a replacement for you! :)



