Alma D.
Terrible everything
Terrible everything. Missing parts, small item and customer service very bad
At the heart of linenne: is our love for natural fabrics and the desire to produce beautiful clothes that can be enjoyed for years to come.
Linenne (linenne.com) has 148 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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148 approved reviews, newest moderated first
Alma D.
Terrible everything. Missing parts, small item and customer service very bad
PATRICIA O.
I paid $4.48 for insurance. I never received the items but they said it was delivered to my postal locker but can't produce a picture. I can't get a refund from Paypal because their $ numbers don't add up. Avoid this company at all cost!!!
Colleen S.
Be careful buying from this company. There clothing is very small and they won’t let you return for exchange.
Kim Kee C.
I wish NO star can be added. ZERO star! Ordered Cotton Linen Shirt in August 2024. It took 1 month to receive them. Upon arrival, I opened each package of the garment, 1 at a time to gauge its size and fabric quality. The sizing are all too big and the fabrics are not pure linen. It has some mixture of cotton with polyester! The size is not true to description. They are all top big like for fat lady! I dislike the entire purchase so contact them for a return. It took them 2 days to reply and asked me to take photos of each of the descriptionnon the package so their warehouse can verify my purchase! Unheard of this type of request for refund. I am surprised their system can't see what I ordered given the fact that I provided them my order number. Anyhow, I provided them all the item sku #s. They responded to say non of the sku tags #s I have provided matched the description of the clothing in the package. Here is the million dollar question: how can you tell without physically inspecting it each item at a time? By looking at the sku # on the picture attachments sent via email, what can one see besides numbers and letters? This is a RED FLAG! Clearly a tactic of excuse to say 'we won't refund you your money'! Then they ask me to donate my clothing away and they get to keep my money!!!! So I have to do charity for no reason on my expense. Who are they to decide for me that I should do charity?? I will do charity at my own discretion not for someone else to decide. DO NOT BUY from this unethical company!
Toby M.
I have been emailing this company for 8 days trying to get a return address to return ALL items... terrible quality fabric and not colours i ordered. They are not linen only cotton. Every excuse to not give me an address, saying it would be too expensive to ship back to CHINA. DO NOT BUY FROM THIS COMPANY. WILL BE RIPPED OFF .......
LisaS
Incorrect item received, won’t acknowledge incorrect item shipped. Won’t honour refund policy. Ignoring emails. Quality and design is also terrible.
Anisha
The quality is terrible and very rough. One small-sized shirt was swimming on me and another small one was way too tight. The color on the website showed muted colors but when I got them, they were much brighter and awful. I’ve sent them 5 emails asking them how to return the items but have heard back from them. DON’T BUY FROM THIS COMPANY! Casual Short Sleeve T-Shirt × 1 Khaki/S $20.31 Women's Casual Elegant Solid Color Slub Cotton Shirt × 1 Pink/S $21.99 Women's Cotton Linen Solid Color Loose Pocket Harem Pants × 1 Green/S $24.99
Viktoria M.
The items I ordered #34342S35931 on July 18, 2024 are: Women’S solid Color Cotton And Linen V-Neck Casual Dress; SKU: MDR367401-WHI1XL Women’s Short Sleeve Casual Solid Color V-neck Dress; SKU: WMD179239-WHI1XL Cotton And Linen Double-Layer Stil V-Neck Art Dress; SKU: WMR226228-WHI1XL I received: SKU: WKD160005-WHI1XL SKU: WMD226737-ASS1XL SKU: WMR217016-WHI2XL Quality is 0! The fabrics are terrible! Badly made! Never, never again Linenne!