Smoke and a P.
Absolutely disgusting business practice
Absolutely disgusting. Getting millions dependent upon a drug and then hiking the price way out of the range of the average person. Shame on you.
Eli Lilly and Company is an American pharmaceutical company headquartered in Indianapolis, Indiana, with offices in 18 countries.
Eli Lilly and (lilly.com) has 105 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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105 approved reviews, newest moderated first
Smoke and a P.
Absolutely disgusting. Getting millions dependent upon a drug and then hiking the price way out of the range of the average person. Shame on you.
Samantha
How should any pharmaceutical company be able to make so much profit out of people there should be a cap on what companies like this can make a 100% price increase for anything is just pure greed from a company
Elaine
Terrible company upping the prices to more then double, people were already struggling with the prices now alot of people won't be able to finish their weightloss journey
Ronit P.
רכשתי ארבעה מזרקי מונג'רו, ובכולם חזר על עצמו אותו ליקוי חמור: המנה האחרונה פשוט לא יצאה. פעלתי בדיוק לפי ההנחיות, אך בכל אחד מהמזרקים החומר במנה האחרונה לא שוחרר – כך שבפועל הפסדתי מנה שלמה בכל מזרק. מדובר בטיפול יקר מאוד, וזו פגיעה גם כספית וגם רפואית. פניתי לחברה מספר פעמים, בהתאם לבקשתם שלחתי כל פעם את מספר האצווה, צילומים ברורים של המזרק – אך כל מה שקיבלתי בתגובה היה ניסוח מתחמק, ללא פתרון אמיתי, ללא פיצוי וללא תחושת אחריות. כאשר מדובר במוצר רפואי כה יקר ורגיש, השירות חייב להיות מקצועי, אמין ואכפתי. לצערי, החברה הפגינה חוסר רצינות וחוסר כבוד כלפי הלקוח. אני כותבת את הביקורת הזו מתוך אכזבה עמוקה, וגם כדי שאחרים יהיו מודעים—ושהחברה תבין שלא ניתן להמשיך להתעלם.
Jane T.
I was prescribed mounjaro, and the prescription is manufactured by Lilly Company and filled at my drugstore. I am in the United States and noticed that many of the other reviews are from the United Kingdom. I believe Lilly mistreats ALL customers the same. To my experience — I had a problem using my very first mounjaro injection pen. The bottom cap was damaged and I couldn’t get any medication; it squirted all over the floor. I called my doctor and my pharmacy and was told to call Lilly which I did. I was denied a replacement saying it was my fault. The third mounjaro injection pen didn’t (in my pharmacist’s opinion) inject the full amount of medication. At her direction, I called Lilly and waited a total of four hours on hold. I was denied a replacement stating enough medication was injected. This is what I believe. The Eli Lilly company does not care about its customers/patients and their medical needs. I would like to know if there is another company who manufacturers the mounjaro injection pens that could be the supplier to help us with our needs. Instead of relying on Eli Lilly, we could go to another company and have our needs met.  This is not right to be denied our needed medication.
Mads H.
lousy service. have used mounjaro several times and the pen has broken each time. have used wegovy for many months without problems so know how the pen works. eli lilly will not refund for their product. i would recommend everyone to use novo nordisk wegovy. elendig service. har brugt mounjaro flere gange hvor pennen hver gang er gået i stykker. har brugt wegovy i mange måneder uden problemer, så ved hvordan pennen virker. eli lilly vil ikke refundere for deres produkt. jeg vil anbefale alle at bruge novo nordisk wegovy.
des F.
I got my first mounjaro pen ì had 1 dose the next week I tried to have the 2nd dose but the pen wouldn't work I contacted the seller they said it was nothing ti do with them (which i found odd) but I had to contact the manufacturers myself who have not replied to my calls after speaking to customer service who after each call says I will hear back in 30 days I called again this week only to get a generic reply not a personal one saying I,m at fault without investigation I still have the pen and I can clearly see the fault but they don't care £120 is a lot of money to lose
Sally
I bought a mounjaro weight loss pen from my local pharmacy who deal with Eli Lilley. This was my third one so I know how to use them correctly but when I tried to use this one it wouldn't inject and I noticed it had a hole in the seal. My pharmacy told me to ring Eli Lilley which I did. They weren't very helpful and after 4 weeks they sent an email saying they won't replace it after an investigation they did without even seeing the pen which now has no liquid in it at all. What a waste of money. I would not recommend this company.