LightninggaragedoorReviews of lightninggaragedoor.com

Beware of this company! Big parts cost scam, they charge $875 for a $100 dollar garage door spring. $250 for a $25 dollar roller, I paid $2700 for a spring replacement, after talking to 2 other local companies should have been a $500 repair. Tech insists that his springs are rated for 75k cycles but was not willing to send me the part # so I could look up the specs. Do not use this company!!

Tech came and said I needed new rollers wanted 350.00 I said never mind he the said 250.00 I said too much he then wanted 200.00 cash so he did the work and I was told he would send receipt to my email and text it I got neither called twice and haven't heard nothing don't use this company total rip off

I called them yesterday (May 5 2026) at 5 :15 PM. Told the lady on the phone it was the belt and I needed it replaced. She said, yes we can do that and scheduled with me for a tech to come between 8AM and Noon the next day. I'm retired and usually dont get up at 7AM, but I got up to be ready for my tech. At 9:40 AM he called me and said he wouldn't be able to be at my house until noon to 2pm. I was nice and said I would make that work. I went to Physical Therapy early so I would be home by noon. The tech calls me. again at 2:15 saying he would absolutely be at my house no later than 3:30. At 4:11pm I asked if he was still coming via text. He texted yes and claimed again traffic and weather was a poblem. I'm watching tv, storm tracker is in the I65 headed south through Pelham I see 3 cars on the road and no rain. He finally showed up at up 5:15. I had the ladder still setup from the night before and showed him the place where the teeth were stripped off the belt and told him I need the belt to be replaced. Said he wasn't usually allowed to do that, he wanted to replace my lift motor and all the pull track. Said he had to call his boss and see if he was allowed to do the repair he had the parts on the truck. I was so infuriated I told him to fix the belt as I requsted when i called in, I was not buying a unit from him. He needed to call his boss replace the belt or leave. I told.him I would.be in the house so he could.knock and let me know. 10 minutes later I went back to the driveway and he was gone. I spent the entire eday waiting for this guy to show then he wants to pull this trash? BAIT AND SWITCH I called the office , got the same lady and explained what happened, she aplogized profusely and said she would have someone from management call me within the hour. It is niw 2.5 hours later. They obviously could care less that their rep strung me along all day, I got up early rearranged my schedule. And waited all day for this alleged tech show up 9 hours late and try to force me to buy his opener. He actually asked if i wantwd.to replace the belt myself!?!? WTF i just had shoulder replacemwnt surgery less than a month ago I can't do it myself! DO NOT USE LIGHTENING GARAGE DOOR FOR ANYTHING!!

Service was poor. Utilized wrong brand remote that intermittently opened one garage door only. Attempted to upsell for brand new garage, when keypad reset was only needed.

Got completely ripped off. Fake google reviews. Charged me $550 for a quick repair

I just got screwed. Their add shows a bunch of phony Google reviews with 5 stars. Asked to have chain tightened. He tried to sell me all new parts for $750.00. Then charged me $150.00 to tighten chain. And the the arm that pulled the door broke loose. He would not com back without new payment. Scammers. E-mail is phony stay away

Absolutely awful experience. Our spring needed to be replaced. They have on their site 15% off for spring replacement. I was never offered the discount. Their repair man did not have a bracket to properly fix our door and proceeded to drill through the door, leaving bolts sticking out of it, cutting the bolts unevenly. They want payment ahead of repair and do not do what is right to fix the issues they caused. Stay away.

I would give them a zero star if that was an option. This company is straight up a scam! After dealing with them I do not believe they are a legitimate company. I got their number through a google search. I called them and they immediately sent a technician out to my home. The technician first quoted us a price of 600 to 700 to fix our garage door. Our door would not open automatically, we were having to open it manually. This is what we wanted to be fixed. He wasn’t supposed to do anything without telling us how much it would cost first. Because we had limited funds to pay him with, so we wanted to be sure we had the money to pay before he did the work. He did the exact opposite. According to him he put new springs on the door, which it didn’t need because we had just replaced the springs, and he also said he put new cables on the door. He then told us that instead of us owning him 6 to 700.00, we now owed him 1,400.00 and our garage door still didn’t work. We were then told in order for him to actually fix the door so it would open automatically again, that would cost 3000. We did not have this much money. I tried to call his manager to resolve the situation. The technician became very irate, and confrontational when we told him we were not paying the 1400 because he never told about the price increase before he did the work he claimed to have done. I was never able to speak to a manager and the technician finally decided to accept 1000 as payment because that’s all we had. So we were out 1000 and our garage door still didn’t work. The next day we called a local company who came out and had our door fixed within 30 minutes and charged us 125.00. Lightning Garage Doors was at our house maybe 45 minutes, took us for 1000, left our door still not working. This company is clearly a scam!!! I’m going to file a complaint with the BBB!