LightingtheboxReviews of lightingthebox.com

Ordered a Hooded Raincoat one size big so I could fit sweaters under it. It took forever but finally came. It is a funny fit. Back, sleeves and shoulder fit OK -- but the FRONT IS TOO NARROW AND I CANNOT EVEN GET THE 2 SIDES TO MEET, MUCH LESS DO UP BUTT0NS. Dealing with this company is a nightmare. After weeks of back and forth they finally sent an address for return with stipulations attached. Finally read some review on this company. There are almost 200 reviews online and they are the worst I have ever read on any company. Knowing how bad it is to return anything I am going to trash this coat - will not even give the coat to charity because the fit is so bad. Bottom line - DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH THIS COMPANY!!

Claims it never got my return parcel. Lost $100.

Item was too small, no way one size. fits all, maximum uk 10. Also took 3 weeks to deliver although said originally 1 week. if you want to send the item back it will cost more than you paid for it. tells me between $10 to $40 Avoid this company at all costs, They gave me 3 options a partial refund and new product, or full refund but the cost of sending it back or I keep the item ( which doesn't fit) and they will give me 50% discount on a new product, it will cost you double in the long run items are from China & not USA as advertised. Please please do not use.

De jurk die ik besteld had kwam veel te laat aan. Daarbij was het van een dusdanig slechte kwaliteit dat ik besloot deze retourneren. Dit heb ik aangegeven binnen de gestelde 7 dagen termijn. Tot op heden nog steeds geen retourlabel ontvangen en ze zwijgen als het graf. Mijn geld zal ik waarschijnlijk nooit meer terug zien. Waardeloos bedrijf!!

SCAM China company! No way to return and get a refund for purchases. 2 dresses took weeks to arrive, awful, awful, cheap materials (nothing like the photos on their website). You are stuck with your purchase! They try to give you 10% refunds or a 50% certificate to buy more bad products from their website. If you insist for days on a full refund, they send you an address in China, you have to pay USPS shipping $40+ to send your cheap dresses back, you have to provide the tracking number to them and wait months for a possible refund that will never come. SCAM!

Ho acquistato a luglio 2022 del vestiario, verso fine luglio è arrivato pacco ma hanno sbagliato indirizzo e nonostante io abbia sollecitato il mittente a contattare GLS per riconsegnare, la risposta è stTa che era tutto sistemato. Sistemato un corno, il materiale è stato rispedito in Cina. Ho chiesto rimborso mi hanno detto di no. Appena arriverà a destinazione il collo mi hanno assicurato che lo rimanderanno. Speriamo che questa volta almeno il Corriere mi telefoni, altrimenti il rischio è che torni indietro un'altra volta. Cosa non capisco è perché non possano fare rimborso come altre ditte

I have not received my package and they don’t answer any emails! It’s like 2 months ago I’ve ordered!

Hold jer LANGT væk. Kvaliteten er deres tøj er så umådelig ringe og når du vil returnere varerne er det gjort så kompliceret at du til sidst opgiver. Endvidere så får du heller ikke svar fra kundeservice. Det er et Kina firma drevet af kinesere.