LightingtheboxReviews of lightingthebox.com

The dress I received was shoddily made, much smaller than it should have been (including length being 103cm rather than the stated 136cm) and clearly not cotton as described. It felt like nylon. Unable to contact anyone because I don't have an account. Disgusting cheap looking, badly made item and disgusting customer service. I am trying to get my money back through PayPal. DON'T BUY ANYTHING FROM THIS COMPANY

attention ce site est une des pire arnaque ils vous annoncent des promo, prix flash, vous faites commande puis quelques jours apres vous trouvez votre commande annulée quand vous refaite la commande vous payez alors le double du prix attention c'est du vol n'achetez surtout pas chez eux

Finger weg! Billigster Chinamist, Material entspricht Null der Beschreibung auf dem Bild, stinkender Stoff, Größe 5XL bestellt, ist höchstens XL, wenn überhaupt. Kundendienst nicht erreichbar. Man muss die App installieren und erreicht doch niemanden. Alles gefakte Bewertungen auf dem Portal.

As the payment went from my credit card to lightinthebox London GBR I belived this to be a UK company. When I queried where my order was after 4 weeks I received emails from China demanding that I download their APP. I am not that stupid. I respionded to their email with CANCEL THIS ORDER. I received a reply confirming cancellation but with 4 separate hyper-links to tick to confirm. Again not that stupid.

DO NOT BUY FROM HERE!! I thought they were legitimate as they had products that looked the same as other UK website shops from known companies (without the £10/15 postage charge). I don't know if they were copies of those products or those products were bad fitting anyway, but the jumper I bought had sleeves 6cm shorter than multiple other jumpers we had at home (with matching body length and width) plus the neckline was a lot tighter than described or shown in the images... It was described/photographed as a crew neck but arrived as a turtle neck. When it was tried on it looked really small fitting, and resembled a 1970's school teacher jumper! The jumper looked totally different from the photographs on LightInTheBox website, but when it came to ask for a refund it was such a drawn out and stressful process. The jumper incl postage cost me around £42 so I wasn't happy to just leave it. I emailed them multiple times and even though they were upping the amount of refund they offered (without me needing to send the jumper back TO CHINA), from 40% to 60%, I wanted a full refund. What was I or anyone else going to do with a jumper that didn't fit normally?! In order for me to get a full refund they said I had to return it to China - at my own cost! They said to send it the cheapest way but no way was I sending something that far without it being tracked because there's a high chance they will say it never arrived and I wouldn't get my money back. In the end I took it to paypal to request a refund and even they said I had to return it to LITB China for a refund. I told paypal that LITB had a clause on its website that if the quality was bad then they would pay for return postage - a terrible fit is a bad quality product - but I was told I still had to cover postage. I was about to take the issue to my bank card company to claim a refund that way but paypal actually sent me a credit note for the cost of the postage. This makes the whole thing seem sketchy - why would paypal protect LITB?! The only thing I can think of is that Paypal makes so much money from them that they don't want to rock the boat on business dealings! Overview- don't buy from LITB even though they seem like they sell generic products because they don't fit properly and it will be a huge issue to get your money back.

I have one order with them, and its been two months. This is a Chinese company that can't deliver, so I would not recommend their products, although they do look impressive.

Der eine Stern ist für verhältnismäßig schnelle Lieferung. Preisleistung stimmt absolut nicht!!! Bilder im online- shop lassen es viel schöner erscheinen als es schlussendlich ist. Billigstware zu sehr überhöhten Preisen. Wieder mal Lehrgeld bezahlt🥴 Am besten bestelle ich nichts mehr aus China,dann kann nichts schief gehen. Dabei wären die von mir bestellten Jumpsuits eh nur für den Fasching. Wenn ich mit dem goldenen Ding gehen würde, könnte man hinter mir den Glitter zusammenkehren😏 Kann leider nichts gutes berichten.

ALL GARBAGE  DO NOT BUY ANYTHING FROM THIS COMPANY , IS ALL SCAM , THEY DO NOT CARE, IS 1 BILLION PEOPLE TO SALE OUTSIDE ASIA. THEY FIGURE THAT OUT.THEY SEND ME A JACKET XL FOR A 6 YEAR LITTLE ASIAN BOY. I USE THERE SIZE CHART , 44" INCHES CHESS , THE JACKET THEY SEND ME IS NOT MORE THAN 20" EACH CHES. I CAN NOT PUT ONE ARM ON THE SLEEVES. THE SHIRT THEY SEND ME HAS THE WEIGHT OF UNDERWEAR (125 grm.) YOU CAN SEE TRUE YOU CAN BUY THAT TYPE OF SHIRT IN BANGLADESH/INDIA FOR LESS THAN $5 THE MATERIAL IS SO THIN THAT IT IS TRANSPARENT. I CANCEL ONE JACKET THE SAME DAY I ORDER FOR ANOTHER JACKET DIFFERENT COLOUR. THEY SEND THE THE FIRST JACKET ANYWAY AND THEY CHARGE MY CREDIT CARD FOR THAT JACKET.  ON THERE WEB PAGE :Most of our products can be cancelled up until they are shipped for a full refund