LightingtheboxReviews of lightingthebox.com

I placed a pair of shoes in the wish list. The next day I got an email announcing a price drop on shoes, including the ones on my wish list. I clicked on the link and got to the item's listing on the website. The price there was 55% higher than in their email. I contacted customer service and sent screenshots. They asked for more screenshots and said that prices change constantly. I received two more emails with the same shoes at the same lower price and again sent the screenshots to Customer Service. They replied that “there was some issue” and suggested that I order the item for the price listed and they would give me a refund. Of course I’m not going to do that; it's absurd. I checked the other shoes in the email. They are all at a higher price on their website, so the email promotions are just a way to get customers to place orders and inadvertently pay more than expected.

Jeg har bestilt for 951 kr i går uden at tegn trold forsikring men har tegnet fragt forsikring. Hvornår kommer trold på talen,jeg mener efter et vist indkøbs beløb? Jeg er nervøse efter at læse anmeldelser med ekstra trold gebyr. Hvad er reglerne, vil bede om forklaringen.

Dishonest, scammers, unscrupulous what ever you want to call this so called company should be called DISHONEST IN A BOX. You order goods and never get them, ask for a refund and you won’t get that either. Simply horrible company. NO STARS

Been dealing for over 2 months an a missing item. They always give excuses that it shipped, we refunded you...bla bla bla....TERRIBLE TO DEAL WITH...DO NOT USE THEM, had to dispute with Paypal but still waiting

Wish I’d read other TP reviews before. Exactly same experience. Had to wait almost 7 weeks for delivery, no tracking, various Covid related excuses provided and bombarded with marketing emails. When cycling jacket arrived 3XL size I’d ordered after referring to their size chart and gone a size up for safety was still far too small. No return labels provided. I would never use this company again.

This company is the absolute worst. I’ve waiting for my order for weeks. They never sent a confirmation email but I always screenshot my confirmation numbers. They claim the couldn’t find my order. I provided them everything to find it then they sent this ticket saying it’ll be shipped in three days and then it’ll take another 7-9 business days. That time has left still no order. Never order from them. Trying to get a refund is impossible. I feel as if I’ve been robbed.

Lightingthebox gespecialiseerd in verborgen hoge kosten. Vermijd deze shop!

I ordered items and never received tem. I emailed tem and Tey r ignoring tem the customer service is appaling.. Im going to contact pay pal see if I can get a refund if not I will Co tact my bank seee if tey can help me. Its 70 euro I spent wur tem. And received nothing. I think Tey r a big scam. Wu definitely not recommend tem. Stay away.