John
Constant calls from them
Constant calls from them, and all I did was ask about prices, seems very desperate. Now included is a thank you for my recent purchase email, even tho I did not buy anything. Please remove me from this form of aggressive marketing.
Response from Lighthouse StorageApr 19, 2017
Hello John, I apologize if you feel we aggressively marketed you, looking at the account you had asked for spots that we did not have immediately available. We contacted you when we found out they would be available as of the 14th of this month if you were still interested. As a rule of thumb for good customer service we will keep a lead for 2 weeks and maintain contact. If at any point a potential tenant says please do not contact me or they are no longer interested we closed the lead and stop contact. Unfortunately it looks like there was a glitch in the system and you were sent a thank you email, which queued this email to be sent 30 days later which should not have happened. We are not an aggressive company in our marketing efforts by any means, we meant to give you a good customer and sales experience but ultimately failed. Thank you for you review I have removed you from our contact list and please let me know if there is anything else I can do to make you experience a better one. Lighthouse Storage Management