LIFXReviews of lifx.com

Have first gen bulbs, we used to use them a lot but they kept logging off the network and reinstalling them was a pain but now it's impossible, firmware upgrade does not work regardless of how many different ways you try, the support is utter rubbish and the app is even worse, everytime you visit it it's different or something is required different. Dont waste your time, there are much better alternatives out there. Goodbye LIFX, I won't ever purchase your products again.

If something goes wrong you're screwed as they don't seem to have any customer support whatsoever. Been trying to contact them for months and still no response. Anyone know where I can buy a replacement power supply for their Light Strip as they shipped me a faulty unit? Controller and strip working ok but power supply is as dead as their customer support department.

Can’t even contact them by email now. Just a useless app trying to give the same unhelpful advice. As soon as these devices die I won’t replace them with LIFX. Avoid. Unless you like stress.

Consistently reset on their own back to bright white and are nondiscoverable on the app.

I bought these lights, connected them one time at my house in AZ. I recently moved to Texas and I have been trying to connect them and they will NOT, no matter what I do connect again. I tried redownloading the app- won't work, tried resetting the lights the way they tell you to on the app- it won't work!! The help option they have on the app doesn't even work. I was excited to set up these lights in my new home, but I didn't think I could only connect them one time. Don't buy these lights, a waste of time and money. You'll be disappointed.

LIFX's support is non-existent. They USED to have great support over the phone... now they only offer email support... and it is HORRIBLE!!!! I have been having problems for weeks, and it's still not resolved! I invested in over 100 expensive Lifx lightbulbs... and they're falling off the network one by one and won't reconnect. I have tried the Lifx support chat... the Lifx email support (for many weeks)... and I have invested countless hours reading and looking for help online in articles. They take days to respond to an email... and when they do, it's essentially a "canned" response and not helpful. This have become a complete waste of an enormous amount of time... and a horrible investment! DO NOT BUY LIFX PRODUCTS... YOU WILL NOT GET THE SUPPORT YOU NEED! PERIOD!!!!

I have the light for a years now. Had a lot of problems with it. First of all connection problems with too bulbs. Then after 4years one bulb died after update. Was working fine before. But the Guarantee is only 2 years didn't us the light more then 1 hour a day it was my bathroom light. Don't bay this I'm moving the hue. This bulb price a year 17.50euro

Terrible none existent customer service. Amazing products just an absolute s**t team. They should be ashamed of themselves as a company.