LIFXReviews of lifx.com

Constantly disconnecting, absurdly bad app/software. The installation/troubleshooting processes are comical. Every few weeks it’s a new issue

The LIFX App (both iOS and Android) is by far the very worst software I have ever had the displeasure of trying to use, over more than 40 years of being a very savvy computer geek. It deserves ALL of the scathing negative reviews from desperately frustrated users. It truly is that bad, and worse.

I am looking forward to smashing all 4 of my LIFX bulbs and finally freeing myself of the massive burden of constant software updates that render the product unusable every time until I spend worthless hours troubleshooting to finally get it to work. Ultimately they still constantly fail to connect and I have to reset and start the whole process over again. LIFX bulbs have been one of the worst banes I have ever experienced in my whole life. I highly recommend NEVER putting yourself in this constant rabbit hole of troubleshooting that will NEVER end.

I should have read the reviews here before I bought so many of these stupid bulbs at such high price! At first these bulbs worked so nice that I liked them so much and bought about 20 of these bulbs and now almost half of them don't work and the LIFX support guys keep asking where is the original receipt with the serial numbers etc. How can one keep track of receipts for every bulb you buy for over years! Now they say that they can't repair or provide a replacement. Their warrant also changes over time and this has been a dead investment for me loosing so much money thinking that these bulbs will last at least 4-5 years. I'd absolutely not recommend anyone these bulbs and someone should file a class action suit against this company as they're cheating everyone.

avoid scam dont buy fu ck LIFX problems problems and again problems fuc k ing trash not people they had simple job to do

I've been a loyal customer of Lifx for years - I'm remodeling my home and I ordered over $1,500 worth of lights and switches. They sent me half of the order and the other half was a pre-order. When Lifx was purchased by Feit they canceled my pre-order without notice and when I tried to return my now useless switches, they told me that I had to send a letter to the former owner. No email address, no phone number, just a letter. Every letter that I've sent has gone unanswered. I've contacted customer "support" and they won't help me. I can't believe Lifx would treat such a loyal customer this way. DO NOT buy their products. Feit will destroy what's left of that company.

Can you give 0 stars. Awful customer experience especially now that they have been sold. They pass you over to the new owners and the new owners fob you off. They are now in breach of consumer law by not honouring the warranty. BUYER BEWARE. get a different smart light.

I bought two of the $55 lightbulb version. They lasted a couple years which is OK but one of them failed after three years. I wrote an email to Customer Service asking do you really expect me to pay another $55 for a new bulb? They responded that they could give me a discount but then said their website wasn’t set up for the purchase. I keep getting emails saying that they’re working on the problem. It’s been going on for a couple months.