LIFXReviews of lifx.com

I was an early Lifx adopter. Most bulbs failed in the first two years. Some were replaced under warranty. I'm now throwing the rest away in order to drop the poor app. I've switched to a Kasa and Wyze setup. Much less expensive and 10x more reliable. Wasted well over $1000 on lifx which is all now in landfill.

Although LIFX are happy to sell their products in the UK they will no longer uphold the warranty as the original company went into liquidation and the brand was bought by a US company that will not support warranty claims. I’ve had some of these bulbs since the original kickstarter campaign. Customer service was excellent and any bulbs that did develop an issue were promptly replaced under warranty. However the new owners aren’t interested in the customers that helped them develop the product or who have supported them from the start.

Dreadful. Poor pick-up of WiFi, stuck on for no reason although the ap says still online, ap very hard to decipher. By far my worst lighting decision

Like a lot of other customers my Lifx light strip stopped working just outside the warranty period. I contacted Lifx support asking for some assistance and they replied telling me they couldnt help me becuase my light was out of warranty... I didnt even ask for a warranty claim. We went back and forth for 2 full weeks and in the end there was no assistance offered, just blame that my wifi network was at fault, even though it was the same network with the same configuration for the whole life of the light and all of my other Lifx lights were still working just fine. The blame continued until I gave up, the only option now is to dump it in landfill. The lights might be rated for 20+ years but dont expect them to last past the warranty

have had my lifx light for about 3 years and have NEVER been able to keep it connected for more than 2 weeks. Bought a new one to see if it was a dud, and still, it will SOMETIMES connect (usually the app won’t even find it), and then it works great for a week or two and then "IT LOOKS LIKE THIS LIGHT IS UNAVAILABLE". tried to update it, and it just disconnected midway through. Half the time I just end up using it as a normal light bulb. Going to buy a Phillips hue tomorrow, and I will be crushing this one with a car so as to never have to deal with this headache again. absolute paperweight. you WILL be disappointed if you waste your money on this trash.

So for two years the lights looked good, we bought a z strip for my daughters bed, there was connectivity problems throughout but we lived with those (we have a very strong WiFi connection in the house so we know it wasn't that). Then we unplugged the lights once to move the bed and that was that, we contacted customer support as we bought the lights direct from LiFx and although they are polite nothing they suggested worked and they just state they are out of warranty (by a couple of months). My 5 year old is upset and we are hugely disappointed as the lights are very expensive for what you get. We have 8 lifx lights around the house and all of them have had connectivity issues at random but frequent times. We also have philips hue lights and they work everytime, so my recommendation is don't try the smaller company, you might think you will get a better service but you won't.

There is nothing intuitive about this app. I recommend looking into other brands. I consider myself tech savvy, and I think the app functionality (and setup process) is unnecessarily confusing, and therefore a waste of time. They can do better.

Lifx light bulbs are extremely unreliable. Seems to work for a short time after an initial setup but a few hours later disappears from the LAN. My WIFI scanner doesn't even detect this product. Every time I want to turn on or off this device I must reset it and do another setup, where it will again work for a short time. If you are going to spend a lot of money on a light bulb then avoid this product.