Karen T.
Food OK, Shipping Exorbitant
The food itself seems fine, my new kitten munches on it free fed between wet food feedings. I got Life’s Abundance because that’s what the breeder was using. I’m used to paying premium prices for premium food, BUT not for shipping charges on top of that which account for a third of the price. No way will I ever pay $9 on top of the retail price again. That’s just ridiculous. Not going to travel over 100 miles to buy it in person, so I’ll be using this one bag to mix and transition my kitten to something more reasonable. I mean, $9 more for a 6 lbs bag!? That’s just not happening again. Can’t believe you can’t negotiate a better deal with UPS, or get more retail stores to sell for you.
Response from Life's AbundanceMar 15, 2022
We can certainly understand your concerns about shipping charges. We’re concerned, too. At Life’s Abundance, we are constantly looking for ways to keep shipping reasonable and improve delivery times. We’re not a mega-corporation that manufactures massive amounts of products and brands, storing them in huge clearing houses where they’re kept for long periods of time waiting to be shipped out to smaller warehouses and store stock rooms until ordered or stocked on the shelves. We’re all about premium quality, safety and superior service.Our products are made in frequent batches and shipped directly to one of our clean, climate-controlled warehouses where they are carefully boxed and shipped. And, in case we need to communicate with you about any of our products, we have a quick response system to share information quickly and effectively. These are services and peace of mind you just don't get with those mega-corporations.