We believe products designed to work together create better outcomes for people and pets. The outcomes that actually matter — for your dog, your skin, your home — come from products designed to work together, not products trying to do everything alone. Whether you’re feeding your dog, taking care of your skin, or cleaning up the kitchen, what you’ll find here are products that just work together, so you get better outcomes with less guesswork.
Life's Abundance (lifesabundance.com) has 10,307 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
lifesabundance.com
Website
lifesabundance.com
Category
Pet Stores
Location
Jupiter, Florida, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 22% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I called Customer Service regarding a problem with an autoship order and waited 30min on the line and then had to hang up. I got the impression that no one was ever going to pick up. Then tried to reach them via email and still haven't received a response. In the meantime, I was shipped product that I did not order.
Response from Life's AbundanceSep 29, 2025
Thank you for reaching out and for sharing your experience with us. I want to begin by sincerely apologizing for the frustration and inconvenience you’ve gone through. Having to wait on hold and then receiving the wrong order is understandably upsetting, and we’re truly sorry you were put in that position. Your time and trust mean a great deal to us, and you deserve to feel confident that your order is handled smoothly.
Unfortunately, during a recent system update, some orders were affected, which in rare cases caused errors like the one you experienced. Please know we are actively working to ensure this does not happen again.
To help us correct this for you, may I kindly ask that you e-mail your order number to us at [email protected] so that we can track your order and reply to you with its status? Our Customer Care team will make it a priority to resolve your order quickly.
We are so grateful for your patience and for giving us the opportunity to make this right. Thank you for being a valued customer—we truly appreciate your business and the trust you place in us.
JB
Jill B.
Hopefull
Thanks for responding. I have sent an email with the information you requested. I. Hope to hear some positive news soon.
Thank you!
Response from Life's AbundanceSep 29, 2025
Thank you for sharing your experience with us. I want to sincerely apologize for the frustration and worry this situation has caused. We know how stressful it can be when a beloved cat’s food supply is uncertain—especially with a picky eater who relies on a familiar food. You deserve a smooth, reliable experience, and I’m so sorry that hasn’t been the case.
During a recent system update, some orders were impacted, which has unfortunately led to delays in both shipping and communications. Our Customer Care team is working diligently to assist every affected customer, and we deeply appreciate your patience.
To help us get this resolved quickly, could you please email your order number to [email protected]? This will allow our team to confirm the status of your order and ensure your cat’s food gets to you as quickly as possible.
We’re so grateful for your understanding—and for the trust you place in us to help care for your cat. Thank you for being a valued customer. We are committed to making this right and restoring your confidence in us.
TC
Teresa C.
Great product and shipped next day
Great product and shipped next day! Our puppy loves the kibbles and canned foods we have purchased from you!!
TS
Travis S.
Customer Service Unprofessional
On September 4th, I was wrongly charged for a bag of dog food I never authorized. I only made a one-time purchase and never signed up for auto-ship, yet the company claimed this was an “auto-ship order.” That is false. I requested a return label right away, never opened the package, and returned the product as soon as the label finally arrived almost two weeks later.
Despite this, on September 17th I was only refunded half of what I was charged. Since then, I have emailed multiple times (September 19th and 22nd) with no response. I’ve also called several times, waited on hold for over an hour, and used the callback option—yet I never received a single call back.
This company has failed to provide proper communication, accountability, or a full refund for a product I did not authorize. Customers deserve honesty and respect, not to be ignored or shortchanged. Based on my experience, I cannot recommend doing business with Life’s Abundance.
Response to their claim:
Thank you for responding, but your explanation still misses the main issue. I never signed up for auto-ship, yet my card was charged without my authorization. That is not a “miscommunication” about shipping costs — that is an unauthorized charge.
Furthermore, it took nearly two weeks just to receive a return label, and multiple follow-up emails and calls went completely unanswered. Even if your system updates caused delays, customers should not be ignored or left without clear information.
I should not be penalized by losing $8.85 in shipping for a product I never ordered in the first place. That is not fair or reasonable. This experience was frustrating, time-consuming, and left me with little confidence in your processes.
Response from Life's AbundanceSep 30, 2025
Thank you for sharing your experience with us. I want to begin by sincerely apologizing for the frustration and disappointment you went through. Being charged unexpectedly, waiting for a return label, and then not receiving a clear or timely response is understandably upsetting. Please know that your concerns have been heard, and we take them very seriously.
I’ve reviewed your order, and a refund for the product portion was issued on September 16. The remaining $8.85 reflects the shipping cost, which is not refundable. I understand this may not have been clear, and I’m truly sorry for any confusion or added frustration this caused.
We recognize how important communication and transparency are, and I regret that you did not receive the timely responses to your follow-ups as you deserved. Our team has been working through an unusually high volume of inquiries due to recent system updates, but that is no excuse for leaving you without answers. We are actively improving our processes so that loyal customers like you receive the support, clarity, and respect you should always expect from us.
We are grateful that you took the time to bring this matter to our attention, as it helps us do better. Thank you for your patience and for giving us the opportunity to make things right. We truly value your business and your trust.
DS
debbie S.
I wasn’t sure my order went through…
I wasn’t sure my order went through because it didn’t seem to finish the process. Also I did not receive an email to confirm my order. I could see my payment went through but there was no confirmation on the website. Maybe this was due to my changing my auto delivery.?
WB
William B.
Good dog food
Good dog food
LL
Lisa L.
Quality food made with ingredients that…
Quality food made with ingredients that all natural. fast shipping and reasonable prices.
SB
Susan B.
My dog loves this food
My dog loves this food and has healthy stools from eating Life’s Abundance kibble. I like the convenience of shipping it on a regular schedule and it’s very easy to order it earlier or later than scheduled should I need to change the delivery date.
