LifeMDReviews of lifemd.com

Chultzy was kind and supportive of me as I defined my goal which was to arrange an appointment with Dr. Doug Lucas. She called me back with the information I needed and took extra measures to resolve a technology glitch. Great customer service!!

Ruslan was very knowledgeable regarding product I was interested in. Answered all my questions, was honest, very professional and kind. Was very leary about purchasing this weight loss item, but right from the start Ruslan put me at ease, I'm so excited about starting. In this day and age it's so refreshing to talk to someone who puts their heart into their job! Thank you Ruslan!

Rebecca H. was the customer service rep who help me getting started with my new account at LifeMD. She was very knowledgeable, professional and very patient with me. Hopefully you have more people like her. 😊

I was upset that my plan was changed. I have no clue how it happened, because I did not do it. But when I called about a charge of over $300.00 was taken from my account, I was "given" to a real person, Nayi F. She calmly listened to me, and allowed me to talk instead of trying to "bully" me or steering me in another direction. She immediately put things back like they should have been. I've already seen the money (pending) in my account. So I know absolutely it is returned without hassle. She canceled the appointment for me that I was told to make, but didn't need. Any time I've had an issue about anything, it has been resolved very quickly and the nicest and sweetest people, like Nayi F have acted like I was a priority to them. To me, this says more about a company than anything...making me feel like I'm valuable and important to them. She was very helpful.

I called Life MD customer Support to verify that my upcoming order was billed correctly and being processed. The customer service representative by the name of Kim is amazing. Kim verified my identity and then proceeded to verify billing and processing. She was so kind and understanding. She did everything so well and I suggest that her fellow Customer Service representatives take note of her superb customer service. I hope I get to work with you in the future and Customer Service gets a 10 out of 10

Franshesca was very helpful, and friendly. My experience was excellent.

Ursula has a great personality, she knows how to connect and relate with the customer. She is very knowledgeable and provide great information and insight. She is truly an asset to your company.

Chultzy was excellent! She answered all of my questions with patience. Her customer service was impeccable!