LifeMDReviews of lifemd.com

4.24,177 reviews
Doctors & Surgeons

LifeMD

About LifeMD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.

LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: lifemd.com
Website: lifemd.com
Category: Doctors & Surgeons
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

LifeMD reviews

Showing 144 reviews with 2 stars · Clear filters

W. H.
Nov 6, 2025
Terrible app and response
Never do I get the correct opportunity to lower my dosage request and when I send in a text via the portal...they always reply with OK but at the time of renewal and purchase...no lower dosage option is offered.
Response from LifeMDNov 6, 2025
We appreciate you bringing this to our attention. We're sorry to hear you haven't been able to adjust your dosage as requested. We would appreciate the opportunity to speak with you regarding your account and rectify any issues you may have encountered. We will have a member of staff reach out to you shortly. LifeMD
customer
Nov 1, 2025
I don’t believe they are up front about…
I don’t believe they are up front about the cost of services . In the app it’s hard to tell when a service fee will be charged. I understand paying a fee for medication but a 3 month service fee seems questionable. Once you get i to the service you discover that the medication is $250. Then every 3 months there is a 350 service fee. This last time I renewed the service fee was a surprise. I am going to try to find a glp1 without a service fee.
Response from LifeMDNov 3, 2025
We appreciate you sharing your experience. We're sorry to hear about the unexpected service fee and any confusion regarding the costs. We aim to be transparent about our pricing, and your feedback is valuable. We will review how we present this information to ensure clarity. We would appreciate the opportunity to speak with you regarding your account and rectify any issues you may have encountered. We will have a member of staff reach out to you shortly. LifeMD
Susan from The V.
Nov 1, 2025
Online reorder page freezes up every…
Online reorder page freezes up every time after address confirmation page. I have to set up an online appointment to renew every month.
Response from LifeMDNov 3, 2025
We appreciate your feedback and apologize for the issues with the reorder page. We'll investigate the freezing and monthly appointment problems you mentioned. LifeMD
customer
Oct 29, 2025
customer support is so bad and so slow
customer support is so bad and so slow. unhelpful.
Response from LifeMDOct 30, 2025
We regret that our support was unhelpful and slow. We'll investigate to improve our response times and support quality. LifeMD
customer N.
Oct 17, 2025
Clear pricing is sadly missing with…
Clear pricing is sadly missing with this company.
Response from LifeMDOct 20, 2025
We regret our pricing wasn't clear. We'll review our transparency. Thanks for your feedback. LifeMD
Dr. F.
Oct 15, 2025
It was easy for the company to take my…
It was easy for the company to take my money for a 3-month subscription; however, there was NO option for a full or partial refund (after insurance denial).
Response from LifeMDOct 16, 2025
We apologize for the confusion and frustration you've experienced with our pricing model. We strive for transparency and clarity in all our communications, and we are sorry we fell short in your case. We would appreciate the opportunity to speak with you to see if there is anything else we can do to rectify this situation. A member of our staff will contact you to see how we can assist you further. LifeMD
Therese
Oct 8, 2025
It has been almost 14 weeks and I have…
It has been almost 14 weeks and I have only lost 11 pounds. I continue to increase my dosage each month. At this rate, I will definitely not lose the 50 pounds that I was told I'd lose in a year not to mention the cost. I could go on weight watchers and lose a pound a week for $30 a month. I am still hoping the weight starts to come off a bit quicker but it is very discouraging as I continue to exercise and watch what I eat.
Response from LifeMDOct 9, 2025
We appreciate you sharing your experience. We're sorry to hear that you're not seeing the results you expected and that you feel discouraged. We'll review your feedback to see how we can improve our services. LifeMD
Brendan C.
Oct 8, 2025
I ran out of medication
I ran out of medication, tried to call for refill. No one called me back. I was charged by for the teledoc visit, of course.
Response from LifeMDOct 9, 2025
We are sorry to hear that you did not have a five-star experience with us. We are committed to providing the best customer service possible and would appreciate the opportunity to speak to you about where we fell short so we can rectify the situation. LifeMD

LifeMDReviews of lifemd.com

About LifeMD

About these reviews

More in Doctors & Surgeons

yakermd.com

Compassionate Clinics of America

MDAnywhere

Metro Vein Centers

LifeMDReviews of lifemd.com

LifeMD reviews

Terrible app and response

I don’t believe they are up front about…

Online reorder page freezes up every…

customer support is so bad and so slow

Clear pricing is sadly missing with…

It was easy for the company to take my…

It has been almost 14 weeks and I have…

I ran out of medication

About LifeMD

About these reviews

More in Doctors & Surgeons

yakermd.com

Compassionate Clinics of America

MDAnywhere

Metro Vein Centers

LifeMD reviews

Terrible app and response

I don’t believe they are up front about…

Online reorder page freezes up every…

customer support is so bad and so slow

Clear pricing is sadly missing with…

It was easy for the company to take my…

It has been almost 14 weeks and I have…

I ran out of medication