LifeMDReviews of lifemd.com

Total Dissatisfaction on my 3rd month in the program it took 6 weeks to get medication but they took my payment when the order was placed. The order was delayed due to a "glitch" in their system despite several attempts I made to get my medication and to notify them that it wasn't shipped. Not to mention the lack of communication and follow up by their staff. I am totally dissatisfied and when my initial 6 months is over I will not be continuing. The lack of accountability they've taken is ridiculous!

I don’t believe the medicine does anything. I followed directions for Ramelteon. It had absolutely zero effect. I am 170lbs and count on a solid sleeping pill for sleep every night. This is certainly not worth the bottle it came it. AND the6 will not stand behind it for even a partial,refund OR upgrade to something that works. Just suggestions to nbuybsome different pills that don’t work…all very expensive $120 and up. Crazy! I believe all their products are in effective. No repeat business. ** they contacted me via email with No suggestion or attempt to remedy. Apparently there’s nothing they could do. Expensive mistake on my part. Hope this helps others not to waste money on lifeMD scam products

Incredibly frustrated with the PA insurance process. I signed up on 03/04 and my initial appointment was 03/15. I chose a local pharmacy instead of having my meds shipped and I went in on 03/26 to see if they had everything they need. They had not received the PA from LifeMD in order to process my insurance. I have requested a total of four updates on this issue and have received two responses; the first stated 7-10 business days, the second was up to 14. Today is the 15th day since my initial appointment so I decided to check with my insurance company. After 15 business days, LifeMD has failed to even submit the paperwork. They were extremely prompt to charge my card for $387 the day that I signed up, but are not acting with any urgency to assist their customers. The amount charged is supposed to cover 6 months worth of tele health, but delaying processing of my form for this long means that I’ve now paid for 6 months and will ultimately receive 5 (or less) months because this company can’t be bothered to submit a form.

On 3/21, I was told by my doctor that a Prior Authorization would be put in for my medication. I checked with my insurance company today and it still was not sent. LifeMD continues to string me along when asked about it, my insurance company alerts me when a PA is received. Also the dosage sent was incorrect, the doctor tried to fix it but has not sent the PA.

I paid for my prescription on Jan 26 ($290.25). I was unable to get a tele-med appointment until Feb 15. I was sent for lab work, which I had completed on Feb 19. Then I couldn't get another tele-med appointment until Mar 13. At that time, I was approved and was told my medication would arrive in about 10 days. It is now April 3 and I have not received my medication. The staff is both polite and apologetic when I email and when I call, but I still do not have an expected ship date. I am told they will reach out within 24-48 hours, but they have not done so. I am frustrated and now mad at myself for ever signing up for LifeMD. 100% do not recommend. I want a refund of the money that I have paid.

Life MD is a SCAM

I have sleep issues. I approached LifeMD answered handful of questions, paid $270 and received pills to help with sleep. I took the pills for two days and effect was the opposite I hardly got any sleep during. I communicated that to my assigned Dr with response. So I stopped the meds on my own. The only response I got was not to explain my options yet to explain how I am out my money and out of luck on this one.. this is not a medical organization this is a scam.

I joined life MD in January 2024, I have yet to receive a Prescriptions for my weight loss. They take up to 7 days to reply to any messages. It's a different person every time. They charged me for services unrenderd. It is now the end of March and I'm still getting the run around. Needless to say I canceled my membership and do not recommend this service. Go through your actual doctor.