Debbie B.
Rougher start with app but much better now
This tele-health option has been great for me. When I initially signed up there was a bit of confusion on the process in that the app- it was not fully functioning and many messages sent for help were not answered in a decent timeframe. Somehow after the first few months, the app was less of an issue and messages were replied to in a decent manner of time. The staff now has been knowledgeable and courteous to me in messages and have taken care of any need that I have requested of their services. I selected this tele-health since my own primary care was not available to support me when I needed them. I have intentions on keeping this tele-health option moving forward.
Response from LifeMDJan 6, 2026
We appreciate your feedback. We're glad this telehealth option is working well for you. We regret the initial app issues and communication delays, and we're happy to hear that your experience has improved. We value your intention to continue using our services. LifeMD




