LifeMDReviews of lifemd.com

RUN! Life MD clearly can't can handle the volume of customers they have anymore. I used their services briefly about two years ago and everything was fine. I signed back up again in November and they scammed me. Literally. They charged me for a product they never sent. For weeks I tried to get a hold of them on the phone, via email and a messages on the app to let them know. Life MD never responded. When they never responded, I immediately deleted my subscription so I would not get scammed again. Then today I noticed on my credit card they put through a charge for January. I immediately filed a dispute with a credit card company and was reimbursed and I'm taking the time to write reviews to warn other people. I will be filing a complaint with the Attorney General's office in the state in which they operate. I still haven't been reimbursed for the medication I paid for and they never sent me. In closing, I can say with certainty, at least in my case I feel they have fraudulent business practices.

The terms of this service are completely misleading. I was billed $335 for a 'membership'. I called a day later to cancel the membership and expected to see a refund on my bank account within a few days. I had to wait another 32 minutes to speak to a service agent and was told that my membership had been cancelled but unfortunately I had not ASKED them for a refund so nothing had been returned to my account. How bogus is that? They fully intended on keeping $335 without a second thought. After several questions, they agreed to a partial refund of $186 which is completely unacceptable. Happy New Year to me! This was a perk recommended by my employer -- I will be posting a note about my experience for all of our foreign and domestic employees.

This platform offers a 3-month "program" for $335. It appears in the ad as though this is for the meds, but Medication IS NOT included; you are billed an additional $255 for a one-month supply of meds. When I tried to get an answer as to what the "program" includes, no one could tell me. There is NO visit with a provider -only an online questionnaire. There is NO nutritional advice or guidance. You get NOTHING with your "program", and they charge you more than other online companies for the meds. I've filed a complaint with BBB as well. This is a SCAM!!

I place an order on 12/17/25 and immediately requested to cancel and refund on 12/18 after seeing their terrible BBB reviews. After filing a BBB complaint I have been completely ignored. It is now 12/31 and I have not received a refund and nothing was ever shipped. This company is a SCAM do not do business with them! On 1/8/26 the response was they would look into it. Days layer I have not heard from LifeMD.

Buyer beware! Do not order from this company! First of all, they do not respond to emails. Second, when I received a prescription that did not match what I requested, and tried to return it unopened, I was told they do not refund for a 1st time prescription! This is absolutely the worst company I have ever had the misfortune of buying from. Never again!

Adverse effects to the medication. Reached out for cancellation & refund per the 30 day money back guarantee screen shot that I got when I upgraded to the 4 month savings. Was told no refunds but forwarded screenshot. Am waiting to hear back but would appreciate just getting the refund. Jan 1st - Just rec'd an email stating the exact thing I was told in the beginning, that there are no refunds and not acknowledging my current communications about having the 30 day money back guarantee...?

On December 1, 2025, my wife joined on your site. We were charged $335.25. She set up a virtual doctor appointment for December 15, at 1:15 PM. On 12/07/15 our account was charged another $133.00. When the appointment time came, she clicked on the email where it said to join the meeting and it took us to the portal where the buttons were not available. We tried everything on the site to join the meeting to no avail. We have called and sent emails trying to figure out what to do. No one has contacted her back. Today, I have been on hold for over an hour and when the call went through, the lady would not even talk to me. My wife called back and after 45 minutes she gave up. We just want our money back now. She has also sent emails through the portal which have not been answered. Please refund the money at a total of $468.25. I have sent multiple emails to no avail on getting my money back.

I started using lifeMD for Ozempic medication. That was on November 27th. I was charged $75 for an appointment, that doesn’t happen. Then I was charged $199 for the medicine on December 4th. On December 25th they sent me a renewal, $199. And today on December 26th I’m being charged $199 AGAIN! That’s a total of $622 in one month! This is completely insane! Don’t use lifeMD!!!