LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
Showing 3,067 reviews with 5 stars · Clear filters
Jeremy B.
They were very helpful and transparent regarding the medications, the procedures, the money I paid and how much it would cost to get these medicines every month.
Response from LifeMDApr 24, 2024
Thank you for your positive review! We're glad to hear that you found our team helpful and transparent. We strive to provide excellent service and transparency to all our customers. If you have any further questions or need assistance, feel free to reach out.
Lisa S.
My customer service agent was very knowledgeable, helpful, and patient with me. She made the experience so much better than it could have went.
Response from LifeMDApr 24, 2024
It's wonderful to hear that you had a positive experience, Dajah! We strive to provide knowledgeable and helpful experiences to all our patients, and it's rewarding to know that we've made a difference in your experience. If there's anything else you need assistance with or if you have any further questions, please don't hesitate to reach out. We're here to support you every step of the way in your journey with LifeMD.
Ammar A.
Lisa is great at explaining things and breaking them down. She patiently walked me through the service and medication options and answered all my questions. Thanks so much looking forward to beginning the journey
Response from LifeMDApr 23, 2024
We are thrilled to hear that you had a positive experience with Lisa and that she was able to provide you with the information and support you needed. We're excited for you to begin your journey with us and are here to support you every step of the way. If you have any more questions or need further assistance as you move forward, please don't hesitate to reach out.
Karen C.
First follow up visit
Response from LifeMDApr 22, 2024
It's wonderful to hear that you had a positive experience with your provider and that your questions were thoroughly addressed. It's our goal at LifeMD to ensure that you feel supported and confident throughout your weight loss journey. Remember, your provider and our team are here to assist you every step of the way. If you have any more questions or need further reassurance as you progress, please don't hesitate to reach out through your patient portal. We're committed to helping you achieve your health goals.
meggiambalvohotmail.com
Dr Rachel was so informative and made everything easy to understand and made my decisions easier to make! Can't thank this company enough for helping me!
Response from LifeMDApr 22, 2024
We are so glad to hear that your experience with Rachel was informative and helpful in making your decisions easier. Our medical providers are dedicated to providing clear, easy-to-understand guidance to support you in your weight management journey. Thank you for your kind words and for putting your trust in LifeMD. We're committed to being your partner every step of the way as you work towards your goals. Please don't hesitate to reach out if you ever have any questions or need further support. We're here for you!
Dmh
Customer service rep was kind patient and knowledgeable about my concerns
Response from LifeMDApr 22, 2024
We truly appreciate your kind words and are delighted to hear that you found our representative to be patient, knowledgeable, and respectful of your feelings while providing thorough and accurate information regarding your concerns. We strive to deliver exceptional customer service to ensure that our patients feel heard, understood, and well-informed throughout their journey with us. Please don't hesitate to reach out if there's anything else we can assist you with. Thank you for being a valued member of LifeMD; we're here to support you every step of the way.
tamika I.
I felt Dr. Asunta was very transparent when answering my questions, polite and appeared to have genuine concern about my thoughts and feedback. Overall great experience I look forward to our next appointment
Response from LifeMDApr 22, 2024
We're thrilled to hear that you had an excellent appointment and that Dr. Asunta was transparent, polite, and attentive to your thoughts and feedback. Building a strong relationship with your provider is an essential part of your weight loss journey, and it's great to know that you're off to a fantastic start. Dr. Asunta and the rest of the LifeMD team are dedicated to supporting you every step of the way. If there's anything else we can assist you with, please let us know.
Jackie K.
I really loved how knowledgeable she was and how she explained everything so clearly whenever I had questions.
Response from LifeMDApr 19, 2024
Great customer service is of the utmost importance to us, and we are dedicated to providing that to our clients as well as potential clients. We are glad to hear that you had a great experience and look forward to assisting you in the future. Thank you for your wonderful feedback.