LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
Showing 3,067 reviews with 5 stars · Clear filters
Cathy
Melody was so very sweet and helpful. She fixed my issue right away.
Response from LifeMDMay 3, 2024
We are glad to hear that Melody was able to assist you effectively! Thank you for your wonderful feedback and for being the best part of LifeMD! If you have any more questions or need further help, feel free to reach out.
jason T.
Deisha was kind and is really professional.
Response from LifeMDMay 1, 2024
We are pleased to hear that you had a pleasant experience with Deisha. Thank you for your positive feedback and for being a member of the LifeMD family. If you need anything in the future, please do not hesitate to reach out.
Kelsey B.
Dajah’s assistance was helpful and appreciated, I give her 5 stars. I give 1 star to the previous representative who transferred the call to Dajah without informing me, resulting in me being surprised to be speaking with someone else after a very long hold and having to re-explain my situation. She either did not inform Dajah or didn’t effectively communicate my call reason to Dajah. I give 1 star to the rep I spoke to around 3:30PM EST today. Unprofessional and completely lacked active listening skills causing me to have to call in again. I was appalled and uncomfortable with my doctors appointment today. The doctor did not care to speak WITH me, only AT me. Her first sentence was asking me if I wanted her to prescribe me Wegovy, telling me that I don’t want to take the compound medication provided by LifeMD because it isn’t FDA approved and doesn’t have individual dosing like Wegovy. She falsely educated me what my expense at the pharmacy was going to be after confirming with her twice. She was off by $1,097. I hope this review is taken seriously and wasn’t more wasted time of mine. Thank you Dajah for being sweet, apologetic, having active listening skills, being a problem solver and offering solutions. Thank you for providing me with compound med options and compensating me 2 months of membership.
Response from LifeMDMay 1, 2024
We are glad to hear that Dajah was able to provide you with the support and solutions you needed. We aim for all our representatives to deliver the level of service that Dajah provided. Regarding the concerns you raised about the previous representative and the doctor you spoke with, please know that we are committed to addressing these issues. We will review the interactions to understand what went wrong and take appropriate steps to prevent such occurrences in the future. Our goal is to ensure that all our patients feel heard, respected, and supported throughout their journey with us. Thank you for bringing these issues to our attention. Your feedback is invaluable in helping us improve our services. Please don't hesitate to reach out if you have any further concerns or if there's anything else we can do to support you in your weight management journey.
Michelle R.
I just met with Corky for my first telehealth visit with LifeMD and I couldn’t be happier. She has such an upbeat cheerful personality and was a delight to talk to. She also explained the program and answered all my questions so I could completely understand. I couldn’t be more appreciative for her help and guidance. Thank you, Corky.
Response from LifeMDMay 1, 2024
It's wonderful to hear about your positive experience with Corky during your first telehealth visit with LifeMD! We're delighted that she was able to provide you with the guidance and answers you needed to feel confident about the program. Your feedback is greatly appreciated. If you have any questions or need further assistance as you progress through the program, please don't hesitate to reach out. We're here to support you every step of the way on your health journey.
Jaden M.
They are very informative, concise and friendly. They are relaxed and inviting with their one on one's but very professional as well. I'm glad I found these wonderful people.
Response from LifeMDMay 1, 2024
Thank you so much for your kind words! We truly appreciate you taking the time to share your positive experience with us. Our team strives to provide personalized, professional care to each and every patient. Hearing that we've succeeded in making you feel supported and informed is the highest compliment. We're thrilled to be a part of your health journey and are committed to maintaining the level of service you've come to expect from us. Please don't hesitate to reach out if there's anything else we can assist with moving forward. We're here to ensure you have the tools and guidance needed for long-term success. Thank you for choosing LifeMD as your partner to achieve your health goals. We look forward to continuing to support you every step of the way.
David F.
I haven't dealt with the life MD product yet or received any interaction with my appointment but the girl who helped me on the phone was the best one on one customer service I have had in years!!!!
Response from LifeMDApr 30, 2024
I'm thrilled to hear about your positive experience with our customer service over the phone! It's wonderful to know that our team member was able to provide you with exceptional service. At LifeMD, we strive to ensure every interaction is helpful, informative, and supportive, as we understand the importance of quality care and assistance. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to support you every step of the way on your health journey.
Laura
Nyah was very polite and helpful
Response from LifeMDApr 30, 2024
Thank you for your positive feedback about Nyah. I'm glad to hear she was helpful and provided excellent service. At LifeMD, we strive to deliver the best possible customer experience. I'll be sure to pass along your kind words to Nyah and our team. Please don't hesitate to reach out if there is anything else we can assist you with. We're here to support you on your health journey.
Megan S.
If I could give more than 5 stars I would. I couldn’t recommend LifeMD more than I already have. I have had zero issues with them, always welling to help and very knowledgeable. Medication comes in a timely manner!
Response from LifeMDApr 29, 2024
It's wonderful to hear such positive feedback about your experience with LifeMD! We are thrilled to hear that you have had such a great experience with LifeMD. Our team works hard to provide exceptional care and support to all of our patients, and it means a lot to know that we have made a positive impact on your journey. We appreciate you taking the time to share your thoughts and for recommending LifeMD to others. Word-of-mouth referrals from satisfied patients like you are the highest compliment we can receive. If there's anything more we can do to assist you or if you have any questions, please don't hesitate to reach out through your patient portal. Your satisfaction and well-being are our top priorities.